Senior Operations Manager

We're Subway, we're growing in Fairbanks, and we need one quality-focused Senior Operations Manager to keep the general side honest. You won't find a tighter fit if you've got 6 years, want $116,000 - $167,000, and crave a general team that lets you lead. Key Responsibilities Identify gaps in current procedures and recommend workable fixes Trade quick wins for data-driven fixes when the math favors patience Absorb 6 of context fast and start contributing sooner Hold Fairbanks vendors to the standard we promised our users Contribute to process improvements that boost efficiency and reduce waste Sense when a Fairbanks relationship needs a call, not an email What You'll Bring A communication style that translates jargon back into plain English Ability to thrive both independently and as part of a tight-knit team Familiarity with the Fairbanks market and local general landscape 6 years that taught you which corners can be cut Demonstrated knack for making the design-led feel manageable Subway makes Communication look simple, which anyone in general knows is the spirited-and-grounded hardest thing to pull off. We keep the Fairbanks, AK office quiet on Wednesdays so deep Customer Service work actually gets a fighting chance. The Senior Operations Manager role earns $116,000 - $167,000 and opens doors to cross-functional projects that accelerate your Coaching and Cultural Awareness growth. Right now we are scheduling first-round calls for Fairbanks, AK-based candidates. #J-18808-Ljbffr Subway Group