Client Services Specialist

Description Our Client Services Specialists are highly trained and are the first point of contact for our global clientele. This is not a typical client services role; when you join our team, you receive ongoing and in-depth training to become a high‑impact resource for our clients. Training contributes to the client experience and supports the company’s goals and culture. Department: Client Services Location: Columbia, Missouri Requirements for success as part of our elite Client Services team React swiftly and competently to inbound sales opportunities and actively address client needs Manage online orders and provide every customer with accurate and exceptional service, closing out their experience with prompt follow‑up Obtain Gear Expert level knowledge of product lines and internal procedures Participate in ongoing procedural and product training sessions to ensure effective and efficient customer service Provide customer feedback to internal parties, continually improving our approach to excellence Ideal candidate qualities include The desire to work with people continuously and to be a problem solver Fluency with technology Excellent personal, written and oral communication skills Strong organizational skills Autonomous decision‑making and problem resolution skills The desire to be part of a team and to be a high performer Benefits We are a tight‑knit group that strategically designs competitive benefit packages to enhance the employee experience and support well‑being. Some benefits include: Health, vision & dental insurance with company contributions Company HSA contributions Add‑on insurance options: accident, short‑term disability, etc. Free employee assistance program: 24/7 access Generous paid time off (PTO) that increases with tenure, plus company‑paid holidays Volunteer paid time off: give back to our community & get paid 401k matching options with no vesting requirements This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans. #J-18808-Ljbffr