Operations Specialist I

Operations Specialist I

K&K Insurance is hiring for an Operations Specialist I for the Fort Wayne, IN area. This is a virtual position, however you will be required to go into the office during the training period, as well as for meetings/events. This position is accountable for performing all issuance functions necessary for policy entry, endorsement entry, and certificate processing on the most complex policies.

What the day will look like:

• Submit electronically required policyholder information in AS400 such that policy activation can occur
• Submit electronically required changes to policy in AS400 to produce policy change endorsement
• Apply electronically, cash to risk screens during cash-with-app process
• Complete electronically policy forms in Smartcomm, final print policy or endorsement in Smartcomm and email
• Complete electronic certificates of insurance as requested
• Serve as technical resource for Operations Coordinator in absence of Operations Specialist II
• Add and delete policy forms during Smartcomm process on behalf of Policy Processors
• Contact help desk with system related programs
• Attend all training classes provided
• Perform miscellaneous duties as assigned

Skills and experience that will lead to success:

• 2-4 years of experience in the insurance industry or a related field
• Strong computer skills
• Knowledge of Microsoft Office Suite
• Strong oral and written communication skills
• Education: High School Diploma or GED required

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

The salary range for this position (intended for U.S. applicants) is $38,000 to $43,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary.