Help Desk Assistant

Help Desk Assistant

BASIC FUNCTION: Under the direction of an assigned supervisor, the Help Desk Assistant will provide initial level technical support for all District computer applications, voice over Internet Protocol (IP) telephones and computer hardware.

Requirements / Qualifications

EDUCATION AND/OR EXPERIENCE: Two (2) years of college course work in computer related field of study, one (1) year experience providing computer applications support duties, or an equivalent combination of education and experience. Experience with Windows based word processing and spreadsheet software. LICENSES AND OTHER REQUIREMENTS: Valid California Drivers License Must have access to a vehicle with valid automobile insurance.

A COMPLETE APPLICATION MUST MEET THE CRITERIA LISTED ABOVE AND MUST HAVE THE FOLLOWING DOCUMENTS ATTACHED: • Letter of Introduction (must be specific to the job position you are applying for). • Resume • Two (2) current professional letters of recommendation dated within the last two years. • Proof of current and appropriate auto insurance coverage. • Application is filled out completely (no blank spaces) High School Diploma or Transcripts will be required upon hire. Riverside Unified will not accept attachments via fax, walk in, or emails. If you are having difficulties adding attachments to your application or any other questions please contact the Edjoin help desk at View phone number on click.appcast.io for assistance.

Comments and Other Information

The Riverside Unified School District prohibits, at any district program, activity, or employment setting, unlawful discrimination, including discriminatory harassment, intimidation, and bullying, against an individual or group based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, race or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotypes; gender; gender identity; gender expression; religion; disability, medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related conditions or recovery; and parental, marital, and family status; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics and provides equal access to the Boy Scouts of America and other designated youth groups. For questions or complaints, contact Equity Compliance Officer: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, View phone number on click.appcast.io ex. 83030, View email address on click.appcast.io and/or David Marshall, Resolution Officer, 3380 14th Street Riverside, CA 92501, View phone number on click.appcast.io ex. 80426, View email address on click.appcast.io, Title IX Coordinator: Bethany Scott, Coordinator of Title IX and Compliance, 3380 14th Street Riverside, CA 92501, View phone number on click.appcast.io ex. 80135, View email address on click.appcast.io, and Section 504 Coordinator: Gerardo Arenas, Administrator - Program Coordinator, Pupil Services, 5700 Arlington Ave. Riverside, CA 92504, View phone number on click.appcast.io ex. 83301, View email address on click.appcast.io, Title II Coordinator: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, View phone number on click.appcast.io ex. 83030, View email address on click.appcast.io, and CCR Title 5: Mr. Timothy Walker, Deputy Superintendent, Pupil Services & SELPA, 5700 Arlington Ave Riverside, CA 92504, View phone number on click.appcast.io ex. 83501, View email address on click.appcast.io.