Route Specialist

Route SpecialistFounded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!We are seeking a Route Specialist to join our fantastic team!SCHEDULE: Monday-FridayRESPONSIBILITIES:Manage customer inventoryIdentify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual informationProvide route relief to cover Route Driver's vacations, call outs, reroutes and additional volumeMake special deliveries to customersResponsible for account maintenance and route logisticsMINIMUM QUALIFICATIONS:High School Diploma or equivalent requiredClean driving recordAbility to lift 50 pounds plus and push and pull carts of linenMust be computer literatePREFERRED QUALIFICATIONS:Some delivery, logistics and/or route experienceCommunication: Excellent oral, written, phone and face to faceOne year experience with account management and ensuring customer satisfactionBenefits:Competitive payMedical, Dental, VisionPet, Legal, and Hospital Indemnity Insurance401k (match)Paid Time Off PackageTuition ReimbursementReferral ProgramGreat company cultureCollaborative team environmentRequired Competencies:Be Respectful: Value all we come in contact withBe Remarkable: Create a positive moment with every interactionBe Safe: Keep ourselves and those around us safeBe Honest: Be guided by truthfulness in all we doEOE / Drug-Free WorkplaceWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.