Beauty Counter Manager - The Americana At Brand

Summary The Beauty Counter Manager oversees the day-to-day operations and sales of an assigned luxury beauty brand counter, delivering personalized makeup and skincare consultations and building customer relationships both in-store and digitally. This role combines sales performance, team collaboration, and vendor partnership to maximize counter results. The manager also ensures the counter is customer-ready and represents current beauty trends and product knowledge. Responsibilities Perform makeup applications and skincare analyses, recommending products to meet customer beauty goals. Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media. Manage scheduling, vendor events, promotions, and maintain strong vendor relationships. Handle sales transactions, refunds, exchanges, and assist customers with Nordstrom Rewards account enrollment. Maintain counter organization, cleanliness, and product presentation to ensure a welcoming customer experience. Requirements Passion for beauty with strong knowledge of makeup application, skincare, and current trends. Excellent customer connection skills, empathy during services, and the ability to proactively resolve customer concerns. Drive to achieve sales targets and comfort using networking and digital selling tools. Ability to work a flexible schedule including evenings and weekends and to lead by example in a commissioned sales environment. Physical ability to be on feet continuously for 6-8 hours, perform frequent bending and reaching, and lift up to 25 pounds occasionally. #J-18808-Ljbffr brobstongroup.com - Jobboard