Health Information Specialist II

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant’s team is building the future of how data is connected and used to improve health. This position is responsible for processing the release of information (ROI) for medical record requests in a timely and efficient manner, ensuring accuracy and delivering the highest quality product and customer service. The associate must safeguard the patient’s right to privacy by ensuring that only authorized individuals have access to the information and that all releases comply with the request, authorization, company policy, and HIPAA regulations. This intermediate‑level role requires at least one year of related HIM experience. Position Highlights On‑site position in Key West, FL Full‑time, Mo‑Fri 8:00 am–4:30 pm Front desk processing medical records requests and customer service Full benefits: PTO, Health, Vision, Dental, 401(k) savings plan, and tuition assistance Tremendous growth opportunities both locally and nationally What We’re Looking For Strong customer service and clerical skills Proficiency in Microsoft Office (Word, Excel) Comfortable working in a high‑volume production environment Mandatory manditor mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory 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mandatory mandatory mandatory mandatory mand Must exceed level 1 productivity expectations as outlined at the specific site Must meet mandatory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory manditory 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Maintain confidentiality and security with all privileged information. Maintain working knowledge of company and facility software. 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Must be 18 years of age or older. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. One‑year health information related experience. Meets and/or exceeds the company’s productivity standards. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in English. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision, responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast‑paced environment. Bonus Points If Previous production/metric‑based work experience. In‑person customer service experience. Ability to build relationships with on‑site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request; instructions for locating it are available. 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