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General Manager

Dunkin'

Dunkin' Now Hiring: Immediate Opening for a Highly Skilled General Manager

Are you looking for a dynamic and supportive work environment where your leadership skills can shine? Do you want to lead a motivated team in a fun, fast-paced restaurant setting? If yes, then this exciting opportunity at Dunkin' is perfect for you!

Join Dunkin', America's favorite all-day coffee and baked goods destination, as a highly skilled General Manager. You will lead a loving and enthusiastic team to deliver delicious guest experiences while growing your management expertise and advancing your career in the vibrant Food & Beverage industry.

Leadership & Team Building

  • Hire, train, and develop a talented team to achieve outstanding performance
  • Communicate clear job expectations and provide ongoing coaching and feedback
  • Create strong morale and engagement within the team through recognition and support
  • Foster collaboration and maintain positive interpersonal relationships
  • Resolve conflicts effectively, promoting a respectful workplace

Operational Excellence & Guest Experience

  • Ensure a guest-first culture that exceeds customer expectations
  • Maintain safe, secure, and healthy restaurant conditions following all guidelines
  • Execute Dunkin' brand standards, systems, and marketing promotions flawlessly
  • Plan and monitor staffing to meet service goals and operational needs
  • Conduct audits and implement improvements to enhance productivity and quality

Business & Financial Management

  • Set sales goals, track results, and drive profitable top-line sales growth
  • Control costs and manage budgets to maximize restaurant profitability
  • Analyze performance data to identify trends and implement effective solutions
  • Lead new product rollouts, including team training and customer engagement

Qualifications & Skills

  • Fluent in English with strong math and financial management skills
  • Experience in restaurant, retail, or supervisory roles preferred
  • High school diploma or equivalent; must be at least 18 years old where applicable
  • Passion for leadership, problem-solving, and delivering exceptional guest service
Vacancy posted 15 hours ago
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