L306 Sub Usher

Job Description

Job Description

L306 Sub Usher

 
POSTING DETAILS:  
• Part-Time, substitute usher 

Ushers play a key role in creating a safe , welcoming space for our audiences and artists. This is a part
time position with shifts offered on an as needed basis. You will be joining a high energy, detail 
focused team that plays a central role in creating meaningful experiences at our 7 venues.  

APPLICATION REQUIREMENTS:

• REQUIRED: Professional resume (no performance resumes please) 
• RECOMMENDED: Cover Letter (short explanation of your interest and qualifications) 

JOB REQUIREMENTS:

• A key member of the front of house team ensuring patrons are warmly welcomed into the 
theaters. 
• This is a public facing position, so we are looking for team members who are friendly, helpful, 
and take initiative to find solutions to problems (“finding the yes”) for our guests. 
• Must be able to work well with a team and provide exceptional customer service skills by 
treating all patrons and coworkers with respect. 
• Job duties include, but are not limited to seating guests, answering questions about the theater 
and show and working directly with the Theater Managers and Head Usher to ensure smooth 
front of house operations. 
• Previous customer service experience is recommended. 
• Must be able to work a flexible schedule of nights, weekends, and holidays. 
• Must be able to stand for extended periods of time and climb stairs. 
• Must wear all black, a blazer will be provided for shifts. 
• This is a union affiliated position. Must be or become a member of Local 306. 

ATG Entertainment: Passion Behind Performance:

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes 
historic theatres, modern live music arenas, studio theatres, cinemas and conference spaces. 
ATG Entertainment owns, operates or programs for 72 of the world’s most iconic venues across 
the UK, the US and Continental Europe entertaining over 18 million audience members each 
year. 
Through our in-house Production companies and working closely with third-party top producers 
and promoters ATG presents over 15,000 live performances annually, including Cabaret at the 
Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and 
the Cursed Child and Starlight Express as well as popular music and comedy shows. ATG also 
operates a leading ticketing platform processing more than 18 million tickets each year for 
musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com 
attracts more than 55 million unique visitors annually. Headquartered in London and Woking, 
the company also has offices in New York and Cologne. 

Our Values 

ATG Entertainment IDEA Mission Statement 

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is 
reflected in our IDEA mission statement:  A stage for everyone.  

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We 
shine our spotlight on our differences and believe that understanding and celebrating these 
differences makes us better global citizens. We are committed to strengthening the sense of 
belonging by ensuring diversity and equity in everything we do. We strive to make our venues 
beacons of these ideals in our communities. Onstage and off, we hold ourselves 
accountable for nurturing an inclusive culture, one in which everyone can bring their authentic 
selves, and everyone feels they belong. 

At ATG Entertainment, we provide a stage for everyone.  

ATG Entertainment is an equal opportunity employer. We celebrate diversity and are committed to 
creating an inclusive environment for all team members. 

When you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!

Company Description

When you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!