Smallwares Manager

Position Title: Smallwares Manager Department: Small Wares Supervisor: Branch Manager FLSA: Non-exempt Position Summary Responsible for the receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. 50% or more of the job includes manual labor. Essential Functions Ensure proper customer service and work to develop relationships with customers. Supervise and work together with the Small wares Supervisor (if applicable) and Stocker/s to assure that shelves are stocked and merchandise is rotated. Assist in developing schedules, monitor performance and recommend appropriate discipline including termination. Train employees in job responsibilities and safe operating procedures. Interview candidates and recommend for hires. Review inventory for product rotation on a daily basis to prevent shrinkage and damages. Rotate products as needed. Ensure that shelf pricing is correct and reflects the most recent pricing and market conditions. Supervise and work alongside the Stocker/s in the receiving of all small wares products and ensure that the proper paperwork is completed. Physically break down pallets, stock products and organize displays. Maintain accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made. Supervise the ordering of small wares products from vendors on a regular basis to assure competitive pricing and minimal shrink due to expirations and avoid excess inventory. Coordinate that the pallets stored in the racks have the proper block and date tags. Follow program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing and pulling out pallets and cleaning underneath. Ensure that excess inventory not slotted on the floor is stacked in overhead racks close to where it is sold. Assure that trash is removed from the floor and properly handled. Communicate low stock/out of stock information to the inventory Controller after checking the system and rack for product. Maintain that all signage is correct and that flyer prices are reflected on the product. Coordinate proper merchandising of aisles (logical adjacencies, proper holding power, and space allocation) and creatively merchandize and set up impulse areas for merchandising. Perform weekly self audits. Perform additional duties, responsibilities and projects as assigned. Other Responsibilities Perform other work‑related duties as required and assigned. Education, Experience and Skills Required Bachelor's Degree, or High School Diploma or GED with at least 4 years of experience in customer service, or any appropriate combination of education and experience. Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability to effectively present information and respond to questions from managers, clients, and the general public. Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. Proven leadership skills; ability to supervise and direct employees. Effective oral and written communication skills. High level of interpersonal skills to handle sensitive and confidential situations and documentation. Commitment to company values and strong customer orientation. Physical Requirements Lift/Carry Abilities (measured for maximum or average load). Lift – 50 lbs. Carry strength (50 lbs or less) – 50 lbs. Frequent lift/carry (> 12x/hour) – 50 lbs. Constant lift/carry (> 30x/hr) – 20 lbs. Physical Aptitudes (rated based on level of skill involved). Agility/dynamic balance – 80‑100%. Finger dexterity – 80‑100%. Manual dexterity – 80‑100%. Posture tolerance (rated based on frequency or time involved). Stand/walk – constantly (4 hours at time). Reach above shoulder level – occasionally. Twist/turn head – frequently. Bend over/stoop – occasionally. Climb steps/ladders – occasionally. Kneel/squat – occasionally. Work Environment Temperature is moderate. Equipment in motion (forklifts, electric pallet jacks, scooters). #J-18808-Ljbffr