Sales & Operations Manager

Sales & Operations Manager

Our client PGE Rentals & Pro Group Equipment are hiring a Sales & Operations Manager for their sign company, UAP Company, in the Levittown, PA market!

UAP Company is an established sign installation and petroleum/gas-station branding company serving clients across the Mid-Atlantic and Northeast since 2006. We manage sign and reimaging projects end-to-end from survey and permitting through professional installation to close-out for petroleum companies, national rollout programs, and sign companies. We're a lean, relationship-driven business entering a growth phase, looking to expand our client base and our team.

The Role

We're seeking a Sales & Operations Manager to own our client relationships and drive the company's growth. This is a dual role: roughly 60% managing and growing our existing key accounts and 40% developing new clients to expand and diversify our business. Beyond selling, this person is the single point of accountability for moving each job from first client contact through to completion coordinating internal and client-side resources so nothing stalls. This is a role with real leadership runway.

Key Responsibilities

• Own and grow existing key accounts.
• Serve as primary point of contact for the company's core clients; keep them satisfied and expand the volume of work they bring to UAP.

• Develop new clients (with a focus on high-value install partners).
• Actively prospect and win new accounts particularly petroleum companies, national rollout programs, and sign companies that manage their own design and procurement and need a dependable installation partner across the Mid-Atlantic and Northeast.
• Grow the client base to reduce reliance on any single account.

• Coordinate each project from first contact to completion.
• Receive client requests; hand off to the service manager for site surveys and scheduling; relay survey results and permit-allowance information back to the client.
• Route permit work to the in-house permit expediter when UAP is handling permits; track progress and keep the project moving.
• Confirm signage and material orders with the client; track material receipt with the service manager; ensure installation is scheduled and completed.
• Deliver completion documentation and closing materials back to the client; coordinate billing handoff to ownership.

• Quote jobs using established templates.
• Prepare estimates using UAP's proven pricing templates (gas-station build templates; hourly rate for service calls). No pricing guesswork required the tools are built and reliable.

• Work through company systems.
• Log every opportunity, contact, and quote in the shared company pipeline; work through company email and phone so all client relationships and pipeline belong to UAP.

• Direct the service manager and coordinate with the in-house expediter to ensure each job moves smoothly through to completion.

What Success Looks Like

First 90 days: Fully absorb the existing key accounts as primary point of contact; master the quoting templates and project workflow; get every active job logged and moving in company systems; no balls dropped on existing work.

First year: Existing accounts retained and growing; company-systems discipline fully established; and meaningful new-client traction.

Primary measure of success: total revenue growth. Supporting measure: new high-value client acquisition ensuring growth diversifies the client base rather than deepening reliance on existing accounts.

Requirements

Qualifications

• Sign industry experience has sold and/or managed sign projects and understands brand books, permitting, fabrication, and installation sequencing well enough to run a job with minimal handholding. (Non-negotiable.)
• 5+ years in sign-industry sales and/or project management.
• Proven B2B sales / business development a track record of both holding key accounts and winning new ones.
• Strong project coordination and follow-through able to manage multiple jobs at different stages simultaneously and let nothing stall.
• Comfort working through company systems CRM/pipeline discipline; willingness to maintain all relationships and pipeline as company property.
• Willing to travel regionally to develop new business; valid driver's license.

Preferred (or teachable)

• Gas-station / petroleum-reimaging experience (readily teachable to a candidate with sign industry knowledge).
• Existing relationships with petroleum companies, national rollout programs, or sign companies.
• Leadership or team-management experience (for the growth path).
• Familiarity with permit processes.

Who Thrives in This Role

The person who succeeds here is equal parts relationship-builder and organizer. They can win a client's trust and then quietly run ten jobs at different stages without one slipping through the cracks. They're ambitious they want to build something and grow into leading it, not just hit a commission number. And they're secure enough to work transparently through company systems, because they understand that a relationship owned by the company is a relationship built to last.