Program Supervisor, Greenfield, MA

Program SupervisorKey is seeking a Program Supervisor for its residential program located in Greenfield, MA that serves 9 youth ages 12-17 years old referred by DCF (Department of Children and Family). Join a dedicated team of supervisors, clinicians, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.Qualifications: The Program Supervisor (PS) is a salaried mid-level management position requiring a bachelor's degree in a human service-related field and 1-3 years of supervisory experience in a residential setting. Master’s degree and prior experience in DEEC licensing is preferred. All candidates must be 21 years of age or older; have a valid state driver's license; and, have a legally registered and insured car for work use.Responsibilities: As the Program Supervisor, you will manage the day-to-day operations of the residential program in all areas of program administration, client and family services, and staff training:Manage daily program operationsEnsure clients receive quality services that comply with contractual requirementsDevelop and maintain positive working relationships with funding sources and collateral servicesPromote family-centered and strength-based philosophies within the programCollaborate with program clinicians and regional clinical teams to ensure program and treatment services are adhering to licensing standardsOrient, train and supervise program staffPrepare staff schedulesParticipate in regional on call and back up schedule (includes rotating night and weekend coverage)To ensure quality services the schedule includes some nights, weekends and holidays shifts on an equitable basisBenefits include: A starting salary of $71,680 annually, medical, dental and optical insurances; life insurance; tuition assistance; paid vacation and holidays; paid sick and personal time; retirement program; wellness benefit; pre-tax childcare, and more (see attachment).The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.