IT Systems Administrator

IT Systems Administrator

Location: New York, NY Reports To: Director of IT

Overview

Bright Power works with forward thinking owners and developers to identify, design, and implement custom energy and water solutions on a wide variety of systems. Our team is comprised of a diverse, talented, and hard-working group of individuals committed to growing this industry and to making a positive impact on the environment.

Join Us

Bright Power has been a transformative player in clean energy and sustainable housing for 15 years. Our clients include affordable housing owners and developers, Fortune 1000 financial and real estate investors, privately held firms, and some of the nation's largest property managers. We are passionate about reducing energy and water usage through the implementation of energy efficiency and renewable energy technologies. Our goal is to improve the health, comfort, and value of our client's buildings, while cultivating a sustainable future. We believe deeply in doing well by doing good and come to work every day seeking to change the world.

The Role

Bright Power seeks an experienced IT Systems Administrator to join our Technology team's IT division. This role will take the lead in managing technical projects related to application consolidation, system integration, and optimizing Bright Power's technology stack.

The ideal candidate will bring strong technical expertise, a solutions-oriented mindset, and a collaborative approach to ensure our systems are seamlessly integrated and aligned with business objectives. This individual will also support Bright Power's Help-IT support channel to address IT needs and maintain relationships with external vendors to ensure smooth technical operations.

Key Responsibilities

• Application Consolidation & Integration:
  • Lead efforts to consolidate and streamline Bright Power's application stack, identifying redundancies and optimizing system configurations.
  • Execute technical integrations of SaaS applications and internal systems, leveraging APIs and automation tools.
  • Maintain and improve configurations for core applications, including Okta, Microsoft 365, Slack, Jira, Confluence, Egnyte, and Claude ai.
• Technical Execution:
  • Troubleshoot and resolve escalated technical issues related to system performance, application functionality, and network connectivity.
  • Oversee and implement system updates, migrations, and improvements to enhance functionality and security.
  • Monitor and maintain IT infrastructure, including cloud services (AWS preferred), network devices, and other technical components.
• Vendor Relationship Management:
  • Collaborate with external vendors and manage service providers to execute technical tasks, resolve issues, and implement system improvements.
  • Evaluate vendor solutions and services to ensure alignment with Bright Power's technical needs and business goals.
• Help-It Support Channel:
  • Provide technical expertise and support to the internal Help-It channel, addressing IT-related requests efficiently and professionally.
  • Act as an escalation point for complex technical challenges and ensure timely resolution for end-users.
• Documentation & Process Improvement:
  • Create and maintain detailed documentation for technical configurations, processes, and workflows.
  • Develop and refine IT processes and procedures to improve operational efficiency and system reliability.
• Collaboration & Training:
  • Work closely with internal teams to understand business requirements and deliver effective technical solutions.
  • Assist in creating training materials and assist sessions to educate end-users on system changes and optimizations.

Qualifications

• Education: Degree, or pursuing a degree, in IT, Software, Business Intelligence, or other relevant academic programs.
• Proven experience as an IT systems administrator, engineer, or development resource
• 2+ year proven administrative or development experience with Okta, Microsoft, 365, Google Workspace, Slack, Jira, Confluence, Egnyte, Zoom, or other related business productivity tools
• Experience in maintaining cloud-based IT network infrastructure and security configurations
• Technically proficient in cloud application integration via native or API-based communication
• Technically proficient in computer and mobile operating system support, including Windows 10, macOS, iOS, Android
• Excellent organizational and time management skills
• Strong work ethic and able to work independently and multitask
• Critical thinking and problems solving abilities
• Strong verbal and written communication skills
• Proven track record in working as part of a team to maintain and improve internal systems
• Interest in learning about buildings, construction, and its relation to energy and environmental issues

Salary Range: $70,000 - $80,000 Annually

Physical Demands

The employee must occasionally lift or move up to 40 pounds. Specific vision and hearing abilities may be required by this job, including close vision and adjusting focus based on the task and surrounding activity. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITIES

Bright Power provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bright Power complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bright Power expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Bright Power's employees to perform their job duties may result in discipline up to and including discharge.