Client Partner
Alpine Solutions Group
Senior Pharma Client Partner
A global life sciences commercialization and consulting organization is seeking a senior Pharma Client Partner to own and grow a major pharmaceutical client relationship. This is a highly client-facing role focused on strengthening senior-level relationships, identifying opportunities to expand business across multiple brands, winning additional brand budgets, and connecting client needs with commercial, marketing, digital, omnichannel, analytics, Data/AI, and related capabilities.
The Client Partner will serve as a trusted advisor to senior client stakeholders, develop a deep understanding of the client's brands and business priorities, and identify opportunities to expand successful engagements across additional brands and business areas.
Responsibilities
- Own and grow a major pharmaceutical client relationship across multiple brands and business areas.
- Build and maintain relationships with VP, SVP, C-suite, and other senior client decision-makers.
- Identify opportunities to expand existing services and capabilities across additional brands within the client account.
- Drive organic account growth and win additional brand-level business and budgets.
- Understand client priorities, organizational structure, investment areas, upcoming initiatives, and business challenges.
- Sell and expand commercial, marketing, digital, omnichannel, analytics, Data/AI, and related Life Sciences capabilities.
- Lead account planning, growth strategies, and regular business reviews.
- Partner with internal consulting, delivery, Customer Success, digital, analytics, Data/AI, and solution teams to develop client solutions.
- Develop value propositions for complex commercial and transformation opportunities.
- Expand successful brand-level engagements into broader strategic and enterprise relationships.
- Coordinate regional and global resources across markets and geographies.
- Oversee client governance, relationship management, and overall customer satisfaction.
- Serve as a senior escalation point and work with delivery teams to resolve client issues.
Requirements
- 10+ years of Life Sciences account management, client services, strategic account management, consulting, or B2B services sales experience.
- Proven experience owning and expanding large pharmaceutical client relationships.
- Recent experience landing brand-level business and expanding services across multiple brands within the same pharmaceutical client.
- Demonstrated success generating organic account growth and winning additional brand budgets.
- Experience selling or expanding commercial, marketing, digital, omnichannel, analytics, or related business capabilities within Life Sciences.
- Experience managing or expanding large, multimillion-dollar client relationships.
- Deep understanding of pharmaceutical commercial, marketing, and digital environments.
- Established experience building relationships with senior client stakeholders and decision-makers.
- Ability to bring together cross-functional teams to develop solutions and win complex opportunities.
- Strong existing-account expansion experience rather than primarily new-logo business development.
- Senior-level experience within a midsize or large agency, Life Sciences consulting organization, or similar client services environment.
Vacancy posted 3 days ago
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