Spa Associate

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Training & development
• Wellness resources
• Flexible schedule

Job Description: 
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa - Colorado Springs South, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding !

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

 
Responsibilities: 

• Provide excellent customer service to members and guests, while building relationships that last
• Welcome and greet all members and guests upon arrival
• Answer phones; schedule appointments; sell memberships, gift cards, and upgrades; and file documents
• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Maintain a professional and clean work environment & appearance
• Bring a positive and energetic attitude
• Perform various other duties as assigned

  What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

  Qualifications:

• Must have a high school diploma or equivalent
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision
• Excellent personal appearance and possess good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask with ease, all while focusing on the guest

Compensation: $14.50 - 18 per hour