Call Center Agent
E-Solutions
Job Title: Call Center Agent
Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer
Experience: 12+ Month
Location: Charleston, WV
We are hiring Call Center Agent with the following skillset Key Responsibilities
Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer
Experience: 12+ Month
Location: Charleston, WV
We are hiring Call Center Agent with the following skillset Key Responsibilities
- Promote and retain company products and services.
- Handle inbound and outbound retention-related calls.
- Negotiate and process save/service order requests effectively.
- Deliver exceptional customer service over the phone.
- Maintain a patient, tactful, and efficient approach when interacting with customers.
- Clearly explain applicable fees, policies, and adjustments.
- Identify customer needs and recommend suitable product and service options.
- Follow structured call flows to enhance overall customer experience.
- Demonstrate strong active listening and problem-solving skills.
- Meet performance metrics including call quality, retention rate, and customer satisfaction.
- Prior experience in customer retention, sales, or upselling roles.
- Minimum 1 year of call center experience required.
- Strong communication and negotiation skills.
- Ability to work in a fast-paced, customer-focused environment.
- Excellent interpersonal skills with a customer-first mindset.
- Ability to multitask while maintaining accuracy and professionalism.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Call Center Agent in South Charleston, WV vacancy
$790 per week
...Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...SuggestedFull timePart timeRemote workFocus Group Panel
Charleston, WV19 hours ago- Determined, imaginative, curious-if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one...SuggestedTemporary workWork at officeFlexible hours
TC Energy LLC
Charleston, WV19 hours ago - ...Job Title: Retaining Call Center Agent Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer Experience: 1+ Years Location: Charleston, WV We at Coforge are hiring Call Center Agent with the following skillset: Promoting...Suggested
COFORGE Marketing
Charleston, WV8 hours ago $62k - $75k
...Sales Agent TRANZACT is a leading direct-to-consumer insurance services business, specializing... ...uncapped monthly bonuses!! · No Cold Calling · $18 Per Hour Plus No Limits on Monthly... ...policies. This position works in a call center setting and reports to the Performance...SuggestedHourly payFull timeWork at officeRemote workFlexible hoursTRANZACT
Charleston, WV3 days ago- ...audience connection. Charleston, WV offers a unique opportunity for an anchor to stand out and grow. As the state capital, it sits at the center of major political, economic, and community stories. At the same time, it offers an unmatched quality of life—affordable living,...SuggestedLocal areaImmediate startAfternoon shift
Sinclair Inc
Charleston, WV3 days ago $57k - $76k
...time off (PTO) 401(k) with 6% company match Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote...The Cincinnati Insurance Companies
Charleston, WV2 days ago$51k - $65k
...the compensation plan for the role. In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states....Full timeWork at officeLocal areaRemote workFlexible hoursComparion Insurance Agency
Charleston, WV4 days ago- A leading insurance agency in Morgantown, WV, is seeking a Customer Relations Representative to join their team. This full-time position offers a chance to work closely with customers, providing them with tailored insurance solutions. The role involves establishing and...Full time
Rickbaileyinsurance
Charleston, WV2 days ago - The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution...Contract workWork at office
ASM Research, An Accenture Federal Services Company
Charleston, WV3 days ago $85k - $110k
...recommendations, and tailored solutions aligned to customer and learner needs Utilize effective selling techniques including pre-call planning, strategic questioning, and opportunity management to successfully advance deals through the pipeline Maintain strong knowledge...Full timeSeasonal workLocal areaRemote workPearson Education Services
Charleston, WV19 hours ago$46k - $52k
American Express Global Business Travel in Charleston, WV, is seeking a part-time Travel Consultant to manage seamless travel for defense and government clients. The ideal candidate will have at least 3 years of experience in travel consulting and be proficient in Sabre...Part timeRemote workAmerican Express Global Business Travel
Charleston, WV3 days ago$46k - $52k
...champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action....Contract workLocal areaImmediate startFlexible hoursAmerican Express Global Business Travel
Charleston, WV2 days ago$59.68k - $96.12k
Job Description Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior...Minimum wageFull timeLocal areaRemote workFlexible hoursCorVel Enterprise Claims, Inc.
Charleston, WV2 days ago- A leading travel management company is seeking an Ovation Specialize Travel Consultant to provide exceptional service to corporate clients. The role requires high proficiency in Sabre GDS and a passion for delivering outstanding customer experiences. Candidates should demonstrate...Remote workFlexible hours
American Express Global Business Travel
Charleston, WV4 days ago $39.2k - $72.8k
...champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action....Immediate startRemote workMonday to FridayFlexible hoursShift workNight shiftWeekend workAfternoon shiftAmerican Express Global Business Travel
Charleston, WV2 days ago- ...assisting customers, primarily via phone, in selecting and enrolling in health insurance plans. This role may include handling inbound calls, providing product information, answering questions, and guiding customers through the enrollment process. You will be responsible...Local areaRemote work
Connie Health
Charleston, WV5 days ago $60k - $75k
Join the Crystal Clean Team as a Route Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales...Base plus commissionFlexible hoursHeritage-Crystal Clean LLC
Charleston, WV4 days ago$46.2k - $85.8k
...champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action....Immediate startRemote workFlexible hoursAmerican Express Global Business Travel
Charleston, WV3 days ago$56k - $64k
...champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action....Immediate startFlexible hoursAmerican Express Global Business Travel
Charleston, WV3 days ago$82.7k - $175.9k
...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions...Temporary workH1bRemote workFiserv
Charleston, WV2 days ago$6,000 per month
Freight Dispatchers Wanted Truck Driver Nation is expanding and we are hiring both experienced and entry-level freight dispatchers who are ready to take charge of their financial future. This is not an hourly job. As an independent freight dispatcher, you earn 8%...Hourly payImmediate startAmerican Logistics Authority
Charleston, WV5 days ago$1,500 - $3,000 per week
Freight Dispatchers Truck Driver Nation is growing, and we're looking for freight dispatchers ready to take control of their financial future. Experienced dispatchers – put your skills to work with a proven system. Entry-level candidates – training available for ...Immediate startAmerican Logistics Authority
Charleston, WV19 hours ago$1,800 - $3,200 per week
...verbal and written Willingness to learn the freight dispatching process and industry practices Ability to handle multiple phone calls and client interactions professionally Basic proficiency with Google Sheets or Excel preferred Compensation: Earn $1,800 to...Weekly payFor contractorsCurrently hiringFlexible hoursAmerican Logistics Authority
Charleston, WV5 days ago$115k
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid...Live inLocal areaRemote workUKG
Charleston, WV3 days ago- ...Job Description Job Description Job Offer - B2B Field Agent with Protected Territory Position: Field Agent with Protected Territory... ...follow up with prospects you couldn't close during the initial calls while also maintaining your established accounts. Training...Contract work
Freedom Warranty
Charleston, WV9 days ago $39.2k - $72.8k
A leading travel management company is seeking a Corporate Travel Counselor in Charleston, West Virginia. The role involves arranging and changing business travel, communicating with clients, and proactively providing additional services. Candidates should have experience...Flexible hoursAmerican Express Global Business Travel
Charleston, WV3 days ago$2,200 - $3,000 per week
Entry-Level Freight Dispatcher (Remote) – Earn $2,200 to $3,000 Weekly ($114,400–$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already ...Weekly payStart working todayWork at officeImmediate startRemote workWork from homeHome officeAmerican Logistics Authority
Charleston, WV3 days ago$2,200 - $3,000 per week
A logistics company is seeking motivated individuals for an Entry-Level Freight Dispatcher role. This remote position offers significant income potential, with earnings between $2,200 to $3,000 weekly. Responsibilities include booking freight, negotiating rates, and managing...Remote workAmerican Logistics Authority
Charleston, WV3 days ago$1,800 - $4,500 per week
Freight Dispatcher (Independent Contractor) This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income depends on efficiency, negotiation skill, and carrier volume. What You'll Do ...For contractorsRemote workAmerican Logistics Authority
Charleston, WV4 days ago$56k - $64k
A leading travel management company in Charleston is seeking a Travel Consultant to join the U.S. Military and Government team. This role involves arranging and advising on travel for defense and government clients, ensuring compliance with travel policies, and providing...American Express Global Business Travel
Charleston, WV3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!
