Contracts Administrator - Fisher's Technology

Job Description

Job Description

About the Company
At Fisher's Technology a Loffler Company, our mission is straightforward: to cultivate exceptional satisfaction among both our customers and our team members. This commitment has guided our Fisher's organization since 1936 and has contributed to our recognition as one of the Best Places to Work for 18 consecutive years. We provide comprehensive business technology solutions, including managed IT services, cybersecurity, managed print services, workflow automation, business telephony, and physical security systems.

Fisher's Technology is proud to be part of Loffler Companies, together forming one of the nation's largest independent business technology providers, with operations spanning across the mountain west to Midwest. This partnership unites our trusted local relationships and people-centered cultures with expanded resources and additional expertise, enabling us to better serve both our employees and our clients. Learn more about Fisher's Technology and Loffler Companies Inc. by visiting our sites.

For those seeking more than employment, an organization that fosters professional growth, encourages meaningful contribution, and values a collaborative, engaged workplace culture, we invite you to connect with us.

Position Summary  
Our team is seeking a qualified entry-level individual to fill our Contracts Administrator position. Responsibilities include maintaining the billing system, accurate meter collection, and maintaining the Maintenance Agreement. Along with completing complex processes with a high degree of attention to detail and accuracy and occasionally cross training in departmental responsibilities. 

Roles & Responsibilities  

• Manage contract administration accurately; includes maintaining Maintenance Agreements in the database, monitoring contract renewals, assisting with contract revisions, cancellations, contract integrity, contract profitability and billing. 
• Collect meter readings on contracted equipment (e.g. copiers, printers) and accurate data entry of meters for billing purposes. 
• Support and maintain meter collection software with customer and vendor information. 
• Assist Accounting with Maintenance Agreement billing issues & discrepancies and escalate issues to Leadership as needed. 
• Provide updates and support to Sales Team with customer account information; includes billing account history, contract specification details, account reviews, etc. 
• Create custom invoices for major accounts as assigned. 
• Manage multiple workload queues while maintaining a high degree of accuracy and attention to detail. 

Qualifications  

• 1+ year experience in a related field or other professional business environment.  
• Education – Associate’s or Bachelor’s Degree, preferred but not required. 
• Experience with Microsoft Office products (Excel, Word, Teams, Outlook, etc.). 
• Ability to efficiently and adequately provide professional customer service to internal and external customers. 
• Must have excellent written and verbal communication skills and be able to deal with a variety of situations in a tactful, mature, and cooperative manner. 
• Highly organized self-starter with excellent work ethic. 
• Ability to manage multiple projects simultaneously, with high attention to detail.  
• Ability to work well in a fast-paced team atmosphere.

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Paid Sick Time, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

Loffler Core Values
What Defines our Culture.

• Positive attitude: Be part of the solution. Put extra effort in all you do. Everything you do matters. Be a team player.
• Integrity: Deliver on commitments. Do what is right. Live the mission. Be honest.
• Innovation: Welcome new ideas. Work smarter. Be a visionary.
• Customer first focus: Delight our clients. Bring value every day. Exceed expectations. Always do a good job.
• Professionalism : Commit to excellence. Learn and improve. Looks and words matter. Best in industry; field expert.
• Drive for results: Performance-orientated. Hard-working. Refuse to lose. Be accountable.

Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.