Specimen Management Specialist- Full Time- 1st Shift

Specimen Problem Resolution Specialist

Labcorp is seeking a Specimen Problem Resolution Specialist to join our team in Houston, TX.

Work Schedule: 8 am- 5 pm Monday- Friday

Job Responsibilities:

• Act a liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications.
• Communicates with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Minimum Qualification

• High School Diploma or GED equivalent

Preferred Qualification:

• Current or prior Labcorp experience
• Associates degree or higher
• 1 year or more of experience in the healthcare industry, such as a physician's office, clinic or hospital
• 1 year or more of experience in customer service

Additional Job Standards

• Excellent communication skills; both written and verbal
• Familiarity with laboratory operations as well as policies and procedures
• Comfortable handling biological specimens
• Ability to accurately identify specimens
• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications
• Ability to lift up to 40lbs.
• Able to pass a standardized color blindness test

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We encourage all to apply.