Client Success & Retention Specialist
Remote Jobs
Beyond Finance is seeking a Retention Specialist to join our Customer Success Team. You will educate and assist clients facing financial hardship, deescalate upset customers, and help them navigate the Beyond Finance program to stay enrolled and move toward debt freedom. You will primarily interact via phone, maintain CRM records, analyze financial situations, and collaborate to create personalized solutions aligned with clients’ goals, delivering exceptional service. #J-18808-Ljbffr
- Relay is seeking a client-services leader to own client happiness, manage the strategists, and ensure brands win. You will free the CEO to sell by delivering exceptional service and driving retention and growth across accounts. You'll onboard clients, guide strategy calls...Suggested
$80k - $85k
A leading health technology company in the United States seeks a Client Success Manager to enhance client relationships and drive satisfaction. Reporting to the CEO, the role includes ensuring clients receive maximum value from company solutions while also achieving strategic...SuggestedRemote job- Friendzy is looking for a School Care Specialist to manage relationships with schools and drive program adoption. The... ...support, coaching, and maintaining a high retention rate across assigned schools. Successful candidates will have 3+ years in related fields like...SuggestedRemote job
- A financial services firm is seeking a Sage Intacct Specialist to manage various accounting projects while working remotely. The ideal candidate... ...experience. Responsibilities include project management, client communication, and collaboration with cross-functional teams....SuggestedRemote jobHome office
$55k
...yourimpactandcareertake off! Position Summary The Retention Specialist is responsible for supporting program... ...to ensure employment retention and successful milestone achievement in compliance... ...Manage a diverse caseload of clients, providing consistent and individualized...SuggestedFull timeContract workWork at office- ...A Retention Specialist will make initial contact with their clients primarily through phone calls or in some cases through text or email. The Retention Specialist... ...Specialist’s compensation is directly tied to their success in handling more clients and in keeping the...
- Future plc, a global leader in specialist media, is seeking a Global Head of Client Success to lead our worldwide Client Success organization. You will build a... ...delivers exceptional customer experiences while driving retention, revenue growth and operational excellence across...Worldwide
- The Worksphere is seeking a Strategic Client Growth Manager to own success, retention, and expansion for our top customer relationships. This remote role expects you to act as a trusted advisor, mentoring CS team members and refining retention processes for scalable impact...Remote work
- Concertiv in New York, NY is seeking a Customer Success Manager - Team Lead responsible for managing client relationships and driving retention across 20-30 accounts. As a vital contributor, you will engage with high-level clients in private equity, investment banking,...Work at office
- ...work with key accounts, drive adoption and retention, and identify expansion opportunities... ...platform. This hybrid role requires strong client-facing skills, deep GRC knowledge, and... ...will collaborate with Product, Customer Success, Support, and Sales teams to optimize...
$90k - $100k
...Everything works together naturally, helping clients create a smooth, intentional patient... ...streamlining operations for long term success and sustainable growth. Values Show up... ...portfolio while coaching 2-3 CSMs to drive retention, adoption, expansion, and strong...Worldwide$140k - $200k
...management solutions to a diverse client base, which includes... ...Vice President - Portfolio Specialist & Client Strategy Location:... ...institutional client narratives. The successful candidate will combine... ...to drive client engagement, retention, and growth. The Vice President...Temporary workWorldwide$58.5k
Job Title: Outreach Specialist Schedule: 40 hours per week/ In Person... ...services designed to help clients earn a Commercial Driver’s License... ...Case Managers with program retention. The Outreach Specialist... ...be met by an employee to successfully perform the essential functions...Full timeInternshipWork at office$27.48 - $31.87 per hour
...Details Job Title: Transitional Work and Retention Specialist Employment Type: Full‑time, Non‑Exempt... ...include fostering participant success, monitoring employment outcomes, and maintaining... ...document all retention outcomes in the Client Record Management system and work with...Hourly payFull timeWork experience placementInternshipWork at officeMonday to FridayFlexible hoursWeekend workAfternoon shift$70k - $90k
A financial wellness solutions provider is seeking a Client Success Manager to transform financial wellness data into strategic business... ...portfolio of high-value client relationships with targets on retention and revenue growth. Candidates must have a proven track record...Remote job$99.28k - $124k
...work on Key accounts todrive adoption and retention andidentifyareas for expansion within... ...SuccessAdvisorrole is key to Diligent’sCustomer Success retentionstrategy. Key Responsibilities... ...GRC platform and modules to align with clients’ business processes and objectives...Work at officeLocal area$56k - $84k
...Associate, Client Success As an Associate, Client Success, you will play a key role in supporting the coordination and management of client relationships across a dynamic portfolio of accounts. You will partner closely with Account Executives, Client Services, Billing...Temporary workWork experience placementFreelanceLocal areaFlexible hoursShift work- Partner Success Specialist--Team West (Remote) Department: Partner Success Employment Type: Full... ...and measurable processes related to a client's journey with Teaching Strategies. This... ...develop proactive plans to increase customer retention. Conduct onboarding webinars for...Remote jobFull timeImmediate startFlexible hours
$60k - $70k
...Client Success Representative New York, New York, United States Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our future...Work at officeWorldwideFlexible hours$953 per month
...unique perspectives drive innovation and success. We’re seeking talented individuals who... ...in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated... ...client satisfaction and revenue leading into retention and revenue growth objectives. You will...Remote jobHourly payPermanent employmentFull timeMonday to FridayFlexible hoursShift work$75k
Client Success - Healthcare Corporate Specialist (NYC) New York, New York, United States Play a vital role in Guidepoint’s success. Overview Guidepoint... ...strategic plans for enhancing client engagement and retention. This is a hybrid role located in New York City. What...Summer workCasual workWork at officeWorldwide- ...people, regardless of location. About the Client Our client is a B2B Voice AI solutions... ...looking for a proactive and empathetic Retention Specialist to join our team, supporting our B2B... ...years of experience in retention, customer success, account management, or client...Remote work
$50k - $70k
DISCO is seeking a Customer Success Manager I in New York, NY, responsible for maximizing client retention and satisfaction. The role involves onboarding clients, managing inquiries, and conducting usage reports while ensuring effective communication across teams. The...- Diligent is seeking an experienced GRC Advisor to enhance client success and retention strategies. This role involves guiding clients in optimizing the GRC platform, understanding their business needs, and tailoring solutions to drive value. Applicants should have 5-7...
$34k
...earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value... ...benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test...Hourly payFull timeLive inLocal areaRemote workAfternoon shift$105k - $135k
Gen II Fund Services is seeking a Client Success Analyst in New York to enhance its Salesforce platform. Your responsibilities will include analyzing business requirements, documenting solutions, and driving platform adoption to meet client service goals. The ideal candidate...- Trumid in New York City is seeking a Client & Trading Success Analyst to provide solutions for corporate bond trading. This full-time role requires in-person attendance, focusing on client relations and supporting the sales, product, and technology teams. The ideal candidate...Full timeWork at office
- Inside Real Estate is looking for a Lifetime Customer Success Manager to oversee the success and retention of existing accounts. This role involves driving adoption, reducing churn, and ensuring clients receive measurable value from the BoldTrail platform. The ideal candidate...Remote work
- BackOps AI, based in New York, is seeking an Enterprise Customer Success Manager. This role will own the post-sale relationships with the company's largest clients, focusing on retention, adoption, and revenue growth. The ideal candidate will bring over 5 years of experience...
- ...education service provider is seeking a dynamic Customer Success Manager to work remotely from New Jersey. The role involves building strong relationships with clients, ensuring their satisfaction, and driving customer retention and growth. The ideal candidate has over 3 years...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Success & Retention Specialist. Be the first to apply!
- insurance customer service advisor New York, NY
- senior customer service advisor New York, NY
- customer service representative hiring New York, NY
- customer service representative data entry New York, NY
- customer associate New York, NY
- customer service representative 1st shift New York, NY
- customer service merchandiser specialist New York, NY
- customer retention representative New York, NY
- customer happiness specialist New York, NY
- customer advisor New York, NY

