IT Support Specialist

Title IT Support Specialist (Hardware & Software) Compensation $60,000 to $70,000 USD Benefits & Growth Full medical, dental, vision, and 401k with 4% match Flexible and supportive work environment with highly collaborative team Direct mentorship with senior IT leader; planning for future advancement Why This Opportunity Stands Out Executive and cross-functional visibility in a lean manufacturing environment Ability to influence process efficiency and technology adoption across all departments Direct impact on business operations, shop floor, and office productivity Key Responsibilities of the IT Support Specialist Provide comprehensive technical support for hardware and software issues across shop and office Administer and maintain Active Directory, Microsoft 365, and Microsoft SQL Server environments Enable business process optimization using scripting (PowerShell, VBA, C, VB.NET) and report writing Support ERP (Visual Manufacturing/M4) user needs, upgrades, and training Lead IT onboarding, user account set-up, and ensure high system uptime Must-Have Skills/Experience (Required) Hands‑on experience with Active Directory, Microsoft 365, and Microsoft SQL Server Proficiency with scripting/reporting tools (PowerShell, VBA, C, or VB.NET) Strong customer service orientation and ability to communicate technical information to non‑technical users Schedule On‑site Monday – Friday and on call as needed #J-18808-Ljbffr