General Manager

Job Overview:

We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment in Carmel, NY. The ideal candidate will have a strong background in the food industry, with prior experience as a successful. As a General Manager, you will be responsible for ensuring exceptional guest service, managing staff effectively, and maintaining high standards of food production and service. This is an exciting opportunity for a motivated leader who is passionate about delivering outstanding dining experiences.

Requirements:

• Strong communication skills
• Food service experience
• High School Diploma, or GED. College degree preferred.
• Computer skills
• Ability to learn new skills quickly
• Problem solving skills, guest service and decision making
• Must be able to work a 5-day, 50-hour shift, including occasional weekends and most Holidays. We are closed on Thanksgiving, Christmas, and Easter. We close early on Christmas Eve as well as New Year's Eve.
• Maintain and enforce standard operating procedure of the company
• Must be able to properly lift, pull and push up to 25lbs
• Ability to travel to other restaurants, main office, meetings, etc. as needed
• Strong communication and leadership skills
• Self-motivated, service-oriented, and friendly
• Ability to handle multiple tasks simultaneously

Responsibilities

Responsibilities include but are not limited to:

• Manages food and labor costs
• Trains, monitors, and reinforces food safety procedures
• Executes company policies and procedures
• Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
• Provides proper training for team members
• Anticipates and identifies problems and initiates appropriate corrective action
• Hiring and developing crew members, conducting new hire orientation, and developing the training plan for each new hire.
• Scheduling and deploying the team correctly,
• Addressing performance issues, retention of store management and crew
• Assisting in the resolution of guest issues
• Uphold company food safety, food handling and sanitation requirements to ensure health and safety of guests and crew members.
• Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mikes policies and procedures.

Join our team as we strive to create memorable moments for our guests through exceptional service and culinary excellence!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Work Location: In person