School Office Manager

Job Description

Job Description

School Office Manager

About KIPP DC

For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educate more than 7,500 students in grades PreK3-12, supported by 1,500 dedicated teachers, leaders, and staff.

Our work is grounded in five pillars–Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness–which ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond. Our schools combine high expectations with joyful, affirming environments that nurture academic success and personal growth for students and staff alike.

As part of the national KIPP network, we share best practices and innovations while maintaining deep roots in Washington, D.C. Together, we strive toward a future without limits for our students, alumni, and community.

About the Role
KIPP DC seeks a welcoming, organized, detail-oriented Office Manager to work in one of our elementary schools, Grow Academy. The school-based Office Manager will be expected to effectively manage the school team’s needs, communicate with students, family, and staff and manage systems essential to the school community. The Office Manager should have the ability to multi-task throughout the day, and the knowledge of the laws, rules, procedures, and programs specifically related to the operation of our charter school. This salaried, non-exempt role reports to the Principal and works closely with other members of the school-based support team.

This is a non-exempt position and will report to the Grow Academy Principal. As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families, we approach our work in a way that reflects these priorities. Schools operate in person and our students and families rely on us for in-person support which requires this position to be fully onsite. This role is currently required to be onsite or in schools during regular work hours.

Responsibilities
(The percentages for each key responsibility are estimates. Flexibility and responsiveness are encouraged to accommodate organizational needs.)

Office Sales/Office Duties (40% of the time)

• Answer phones, check voicemails, and welcome visitors into the building and the door in a friendly and professional manner
• Regularly communicate with parents via phone and email to communicate absences, transportation, and student illness
• Perform other clerical tasks as needed – including but not limited to calling for lunch forms, missing report cards, residency forms, and/or medical records, and collecting other forms from students
• Gather and distribute mail daily
• Order office supplies and ensure staff lounge is stocked and organized

Student Data Management & Compliance (20% of the time) 

• Maintain student data records in online student information systems by sending and receiving student information from families and updating internal systems
• Support school in successfully enrolling and re-enrolling students
• Support attendance monitoring, family outreach and intervention and work in coordination with school leaders, and school compliance managers
• Call absent students daily and log this information into student data system
• Collaborate on monthly attendance audits of PowerSchool, DeansList, and Paychecks 
• Support with parent communication and document distribution, including but not limited to report cards, family newsletters, etc.

Events (15% of the time)

• Support organization of school trips and events
• Help to prepare for and work at family outreach events, back to school night, etc.
• Order/pick up food or other supplies for events

Operations (25% of the time) 

• Assist in distributing student lunches, should lunch administration need support
• Assist health professionals on campus as needed including administering student medication
• Serve as a full-time and engaged member of KIPP DC's staff, including accompanying students on field trips, assisting with student recruitment and enrollment, volunteering at Saturday school, and doing whatever it takes for our students and teachers to be successful
• Act as a supportive teammate and partner to other office managers in the network including supporting teammates on their campus and participating in weekly meeting and monthly meetings and trainings
• Will perform other office related tasks that will aid the functioning of the school

Requirements & Preferences

QUALIFICATIONS:

• High School Diploma/GED Equivalent 
• 2-5 years of office experience, or experience related to working in an office and school environment. 
• Knowledge and experience with Microsoft office suite & the Google office suite
• Ability to work in a dynamic, fast paced environment and adept at developing relationships with parents and within KIPP DC
• Must be able to adhere to scheduled work hours (8:00 am - 4:00 pm in summer, 7:30 am - 5:00 pm during the school year).
• Ability to build relationships across difference
• Passion for education and the belief that every child can succeed
• Unquestioned integrity and commitment to KIPP DC’s mission and to advancing its anti-racist ambition through their work with staff, students, alumni, and families

Demonstrated Excellence in the Following Areas:

• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style. 
• Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard. 
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.

• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

Benefits & Compensation

KIPP DC offers an extremely competitive compensation and benefits package:

• The anticipated starting salary range for this position is $43,422-$58,356. At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector. Please click here for our salary scale (Page 19).
• KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
• KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.