Administrative Assistant - Service & Operations Support

Job Description

Job Description

Position Overview

We are seeking a dependable, detail-oriented Administrative Assistant to support the daily operations of our Nevada dealership locations. This position will work from our GM store while collaborating closely with both Nevada stores' Service and Parts Departments.

The ideal candidate is organized, efficient, customer-focused, and comfortable handling a variety of administrative tasks in a fast-paced environment. This role offers opportunities for growth as responsibilities expand through cross-training and additional operational support duties.

Primary Responsibilities

Close and process service repair orders and service tickets for both Nevada locations.

Scan and upload completed service documentation into Dealertrack accurately and efficiently.

Answer incoming phone calls and direct inquiries to the appropriate department.

Assist customers at the service counter and provide excellent customer service.

Run occasional business-related errands, including trips to the bank, post office, and other local vendors as needed.

Maintain organized records and ensure documentation is completed accurately.

Support dealership operations with various administrative and clerical tasks.

Assist with additional duties and projects as assigned.

Qualifications

Strong attention to detail and commitment to accuracy.

Excellent organizational and time management skills.

Ability to prioritize tasks and work efficiently in a busy environment.

Professional communication and customer service skills.

Comfortable learning new systems and processes.

Valid driver's license and ability to run local business errands.

Previous office, administrative, customer service, or dealership experience is preferred but not required.

What We're Looking For

We value team members who are dependable, adaptable, and eager to learn. Cross-training is an important part of our culture, and this role will continue to evolve as new responsibilities are added and opportunities for growth become available.

Schedule Requirements

This position requires a consistent Monday–Friday schedule with coverage through the end of the business day. Candidates must be available to work either:

8:00 AM – 5:00 PM, or

9:00 AM – 6:00 PM

Benefits

Benefits package available and will be discussed during the interview process.