Director, Customer Operations & Delivery Excellence
Ericsson GmbH
Ericsson GmbH is searching for a Director of Customer Operations in Plano, Texas, to oversee end-to-end operational excellence for network operations, significantly impacting customer delivery performance. This role involves leading the fulfillment process through the delivery lifecycle, partnering closely with various teams to ensure high-quality outcomes and continuous customer satisfaction. Candidates should have director-level experience, strong financial acumen, and the ability to communicate effectively with executive stakeholders. #J-18808-Ljbffr Ericsson GmbH
- Ericsson Inc. is seeking a Director of Customer Operations in Plano, Texas, to lead end-to-end operational excellence for network operations. This role entails accountability for customer delivery performance and fostering cross-functional collaboration to enhance customer...Suggested
$168k - $219.98k
...position.About this opportunity:We are seeking a Director of Customer Operations to lead end‑to‑end operational excellence for network operations, with one of the... ...lead the fulfillment part through the sale and delivery lifecycle. Reporting to the Head of Operations...SuggestedTemporary work- A technology solution provider is searching for a Senior Compensation Consultant based in Plano, Texas. This role involves providing expertise in the design, administration, and analysis of compensation programs including base pay and incentives. The ideal candidate should...Suggested
$98.9k - $112.9k
...seeking a Principal Associate, Process Manager in Plano, TX. This role focuses on creating and enhancing processes to achieve excellence in customer service. The ideal candidate will have strong skills in process management, along with experience in data analytics and...Suggested$159.8k - $332.3k
Senior Client Delivery Manager - US West Region We help the world run better... ...and Project teams to serve our customers and provide quality remote and... ...boarding, transition, stabilization, operations, off-boarding) Ensure operational excellence on contract administration...SuggestedContract workRemote work$73.12k - $83.36k
...Customer Experience Operations Lead The Customer Experience Operations Lead will serve as the central... ..., retention, and service excellence across high-profile and at-risk accounts... ...departments, identifying gaps in service delivery, driving alignment, and leading coordinated...Contract workWork at officeNight shift- Randalls in Frisco, Texas, seeks a Store Director to ensure operational success and lead store performance. You will manage sales results, customer experience, and associate engagement, creating a profitable and customer-focused environment. The ideal candidate will have...
$70k - $85k
...team management. The role requires five years’ experience and a relevant degree, emphasizing leadership in high volume security operations. The position offers a competitive salary between $70,000-$85,000 plus a 20% bonus, comprehensive benefits including medical, 401...$42k
...Responsibilities: Build and maintain relationships with customers and carriers. Coordinate shipments from pickup to delivery. Quote, negotiate, and secure competitive... ...Strong work ethic and competitive mindset. Excellent communication and relationship-building skills....Full time$90k
...Customer Service Manager Operations & Experience Location: Frisco, TX Employment Type: Full-Time Compensation: $90,000+ annually + performance-based bonuses Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency, accountability...Full timeShift work$90k
...Job Description Job Description Operations Manager – Customer Experience Location : Frisco, TX Employment Type : Full-Time Compensation: $90,000+ annually Ove rview Lead operations in a fast-paced, high-volume service environment where execution...Full timeShift work$80k - $130k
...you need it. More than 800,000 customers trust Fortinet solutions,... ...Distribution team’s selling and operational activity, while helping... ...product availability, lead times, delivery scheduling, etc. Act as a point... ...experience). Strong Excel skills; ability to manipulate...- ...Job Description Job Description Customer Success Manager Our team is looking for a dynamic and excited candidate to join our... ...computer skills Must possess a customer-oriented attitude, excellent communication, and presentation skills Must have good...Local area
- ## Customer Success Manager, SOC Specialist 3Applylocations: TX - Plano, 7900 Windrose... ...formulating and implementing Customer Care Operations policies and setting performance... ...operational analysis to drive customer service excellence* Coordinating with various teams to...Work experience placementNight shiftWeekend work
- ...This job is responsible for formulating and implementing Customer Care Operations policies and setting performance standards. It involves creating... ...and operational analysis to drive customer service excellence. Coordinating with various teams to support the execution...Work experience placementNight shiftWeekend work
- ...position is to manage the activities of the customer center and to oversee financial... ...effective workflows for Customer Center Operations. Works with the various business groups... ...environment. Advanced proficiency in Microsoft Excel and other Microsoft 365 tools...Immediate start
$130k - $150k
...Sr. Manager For Vs&a Customer Care & Drn Support At Motorola Solutions, we build... ...first culture that empowers leadership, operational excellence, and customer-centric innovation. In this... ...challenges. You will oversee the delivery of support services with an always-on...Relocation- A global technology firm in Richardson, TX is seeking a Customer Program Management Specialist. This role focuses on managing customer accounts to ensure timely product deliveries, pricing negotiations, and satisfaction management. Candidates should have a Bachelor's degree...
- ...opportunity: We are seeking a Customer Operations Director to serve as the operational cornerstone... ...role is responsible for end-to-end delivery performance, ensuring all... ...privacy standards Maintain operational excellence and proactively manage risks The...Contract workTemporary workH1b
- ...personal property and mortgage lender. We are looking for a Director – Mortgage Operations to join our originations team in our Plano, TX office.... ...Manage turnaround times for departments ensuring that excellent customer service is achieved Generate innovative ideas to...Permanent employmentFor contractorsWork at officeLocal area
$24.28 - $54.99 per hour
...dedicated freight networks while driving performance, service excellence, and cost efficiency. You will act as the primary point of... ...rates, lane bids, and scorecards to ensure consistent delivery against customer expectations. In this role you will collaborate closely with...Hourly payTemporary workWork at officeWorldwideFlexible hours$93.5k - $156.45k
...Overview The Operational Accounting Associate Manager is responsible for driving service delivery excellence, operational performance, and process optimization across Accounts Receivable (AR) activities. This role partners with cross-functional stakeholders and third...- ...Senior Manager of Customer Service National Carwash Solutions... ...all customer service operations for NCS Car Wash. This position... ...customer satisfaction, operational excellence, and cross-functional... ...reduce order errors, and improve delivery accuracy Identify trends...Immediate start
- .... Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for... ...ideal candidate combines strong strategic thinking with operational excellence and can lead a team while influencing cross-functional partners...Work from home
- A leading cinema operator in Plano, TX is seeking a Senior Manager, Culinary Operations to oversee culinary strategy, drive operational... ...culinary leadership experience, strong financial acumen, and excellent communication skills. This role includes culinary program...
- Burlington Stores, Inc. is seeking an Operations Service Manager in Richardson, Texas, to lead store teams and oversee operations. You'll manage customer service and cashier teams, ensuring compliance with company standards and operational efficiency. The ideal candidate...Flexible hours
- Goldman Sachs Group, Inc. is hiring an Associate for their Marcus operations in Richardson, Texas. The role focuses on managing issues... ...Management team, requiring strong project management skills and excellent communication. Candidates should have at least 5 years of...
- ...of 10-15 representatives, monitoring performance, and providing training. Candidates should have a Bachelor’s degree and extensive customer service and supervisory experience. Strong analytical and leadership skills are essential. The position offers opportunities in a...
- ...interpretation, review, and management of customer contracts to support business goals and... ...with company objectives and promote operational efficiency Maintain current knowledge... ...effectively across all levels Excellent verbal and written communication skills...Full timeContract workWork at office
- ## Customer Success and Renewals ManagerPlano,Texas,United StatesFind out how well you match... ...direct reports* Partner with the Sr. Director to translate the 3-year CS vision into a... ...Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as:...Full timeTemporary workWork at officeImmediate startRelocation3 days per week
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