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Director, Customer Operations & Delivery Excellence

Ericsson GmbH

Ericsson GmbH is searching for a Director of Customer Operations in Plano, Texas, to oversee end-to-end operational excellence for network operations, significantly impacting customer delivery performance. This role involves leading the fulfillment process through the delivery lifecycle, partnering closely with various teams to ensure high-quality outcomes and continuous customer satisfaction. Candidates should have director-level experience, strong financial acumen, and the ability to communicate effectively with executive stakeholders. #J-18808-Ljbffr Ericsson GmbH

Vacancy posted 1 day ago
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