Dental Receptionist

Dental Receptionist / Scheduling CoordinatorWe are seeking a dedicated and detail-oriented Dental Receptionist / Scheduling Coordinator to join our dental front office team. The ideal candidate will play a vital role in ensuring smooth operations within our dental practice, providing exceptional support to both patients and healthcare providers. This position requires a strong understanding of dental terminology, patient management systems, and front desk operations.ResponsibilitiesThe responsibility of the Scheduling Coordinator is to help the potential patient clearly understand, and facilitate their commitment to, the services provided by the clinic.Warmly greet each visitor to the center in a timely mannerDistribute all necessary paperwork to patients and assist with completion of paperwork as necessaryCollect payments as neededCheck out patients and ensure next visits are scheduled as directedEnsure follow-up for hygiene after final appliance delivery and track follow-upBe always available to incoming patients, vendors, visitors, etc. – never leaving the front unattended during office hours, ensuring completion of scheduling for the last patient of the dayAnswer questions for patients about their visits; communicate questions to designated team member when necessaryRespond to patient inquiries with a general knowledge of our products and services.Constant review of lobby to ensure appearance is clean and stockedEnsure office supplies for front office are stocked and communicate with Human Resource Manager for necessary supply ordersEnsure patient communications are carried through to resolutionPrimary responder to phones. Take messages or redirect call to another staff member as required.Understand the patient experience and ensure that we are exceeding patient expectations through every step of the patient experienceCultivate lasting professional relationships with patientsPresent the services provided in a clear, concise, memorable and impactful waySchedule Smile Design for the patientComplete all necessary paperwork and documentsComplete chart notes, as needed, track and upload patient documents daily. Request help from office manager and treatment coordinator as needed, but it is your responsibility to ensure these tasks are completed.Monitor KPIs for your positionRequirementsHigh school diploma required; college degree preferredPreferred: knowledge of Open Dental softwareDental/medical knowledge preferredWarm and inviting personalityAbility to work a flexible scheduleAbility to answer questions in a clear and concise mannerAbility to educate consumers on products and servicesEngaging and friendly; excellent interpersonal skillsAbility to build strong business relationshipAbility to work in a stressful environment and maintain a pleasant demeanorTelephone experience requiredAdvanced oral and written communication skillsStrong organizational skillsMust be a team playerCommitment to providing excellent customer service and patient careBasic computer skills, strong keyboarding skills and knowledge of software including Microsoft Office Suite i.e., Word, Excel, Power PointBi-lingual speakers are welcomeBasic CPR CertificationIf you are passionate about healthcare and possess the skills necessary to excel as a Scheduling Coordinator, we invite you to apply for this rewarding opportunity.Compensation & Benefits$22-$27/hour Compensation will be based on candidate's level of experienceAbout the CompanyAt Revolution Dental Group in Oregon City, we pride ourselves on providing exceptional patient care in a warm, welcoming environment. We are Private Practice dedicated to utilizing advanced technology to deliver the highest standard of dental services. Our team values collaboration, continuous learning, and a supportive work culture.Schedule & BenefitsPosition Type: 4- 10-Hour DaysBenefits: Full-Time BenefitsEmployer-paid medical insurance80 hours of paid time off and 40 hours of paid sick leaveIn-house dental benefits · Employee-contributed 401(k) planContinuing education and professional-development opportunitiesOpportunity for attendance bonuses