Accounts Receivable Representative

At GE Appliances, a Haier company, we come together to make "good things, for life." GE Appliances is seeking a motivated Accounts Receivable Representative to join our dynamic Shared Services team. Location USA, Louisville, KY Key Responsibilities Work with customers regarding timely payment to minimize past‑due receivables. Collaborate with customers and internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments. Determine next steps in the collection process when faced with a challenging situation, including but not limited to internal escalation. Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication. Utilize MS Excel for customer account research, statement creation, and account reconciliation. Research unapplied cash and credits; reconcile with customer invoices or deductions. Understand customer billing requirements and follow processes accordingly to ensure timely and accurate payments. Work with various departments to resolve customer disputes as well as underlying root‑cause issues. Review and release orders adhering to established company policies and procedures; engage Risk and Sales teams when orders exceed allowed limits. Utilize customer or 3rd‑party web portals for research and resolution of past‑due invoices and deductions. Required Qualifications Proficiency in Microsoft Excel, including the ability to create and analyze financial reports. Prior experience working in Accounts Receivable, Billing, Collections, or a customer service role, with a strong understanding of financial processes and customer account management. Ability to work independently with strong organizational and problem‑solving skills. Exceptional attention to detail and time management abilities. Strong communication and interpersonal skills. High school diploma or equivalent. Typically requires a minimum of 3 years of experience. Preferred Qualifications Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field. Compensation Hourly wages starting at $19–22/hour depending on experience and education. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to View email address on click.appcast.io. #J-18808-Ljbffr