Service Desk Analyst
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Job Title: Service Desk Specialist / IT Helpdesk Technician Location: Cary, NC (Onsite) Pay Rate: $19.00/hr. on W2 Job Overview We are seeking an experienced Service Desk Specialist to join our team in Cary, NC. In this role, you will provide Level 1 technical support via phone, email, and chat, troubleshooting hardware, software, and basic network issues for end-users in a fast-paced environment. Key Responsibilities Provide Level 1 remote and phone technical support for hardware, software, and network inquiries. Follow up with users and vendors to ensure timely ticket resolution and closure. Requirements Experience: 1–2 years of IT helpdesk, phone support, or technical call center experience. Education: Associate’s/Bachelor’s degree or equivalent technical training. #J-18808-Ljbffr Resource Logistics
Vacancy posted 2 days ago
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