Bilingual Quality Assurance & Customer Experience Lead
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company in Columbus, Ohio, is seeking a Quality Assurance Specialist to monitor customer interactions and improve overall quality. The ideal candidate will have over 8 years of experience in call center environments and a strong ability to assess and enhance quality processes. This role involves analyzing feedback, implementing training plans, and collaborating with management to ensure high service standards are maintained. Competitive compensation is part of ASM's overall benefits package. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Bilingual Quality Assurance & Customer Experience Lead in Columbus, OH vacancy
- Monitors customer interactions and reviews and analyzes... ...overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from... ...and staffing needs. Leads brainstorming sessions... ...quality control, quality assurance and/or training....BilingualContract workWork at office
$15 per hour
A leading self-storage company is looking for motivated Property Managers in Westerville... ...includes managing multiple locations, ensuring customer satisfaction through daily inspections,... ...driver's license and customer service experience are essential. The position offers $15.0...SuggestedFlexible hours- Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...Suggested
- A leading grocery chain in Columbus, Ohio, is seeking a Customer Service & E-Commerce Supervisor to manage retail operations and enhance customer experiences. The role involves mentoring team members, ensuring compliance with safety regulations, and efficiently managing...SuggestedHourly pay
$15.25 - $21.75 per hour
...time team member in Columbus, Ohio to aid in branch growth and customer service in consumer finance. The role focuses on guiding loan... ...Qualifications include a High School diploma, leadership skills, and experience in the consumer finance industry. The position offers an...SuggestedHourly payFull time$18 - $22.5 per hour
...Customer Experience Lead-Polaris Fashion Place Pay Range: $18.00 $22.50 Brand: Victoria's Secret Location: Columbus, OH Location Type: On-site... ...activity. It is also renowned for the exceptional quality of its public education, from K-12 to the world-renowned Ohio...Full timeLocal areaImmediate startFlexible hoursNight shiftWeekend work- A global technology company is seeking a Global Customer Success Manager to oversee customer experience during critical product incidents. The successful candidate will coordinate efforts across various teams to resolve customer issues, ensuring rapid response and maintaining...
$15.25 - $21.75 per hour
...environment while making a significant impact in the community. Candidates should have strong leadership skills and a background in customer service. This full-time position offers an hourly wage between $15.25 and $21.75, eligibility for benefits from day one, and...Hourly payFull time- British Swim School in Columbus, Ohio, is seeking a Customer Experience Specialist (Deck Ambassador) who plays a critical role in ensuring a positive customer experience. You will be responsible for managing the pool area, engaging with students and parents, and supporting...Flexible hours
$15 per hour
...Retail Guest Experience Sales Specialist Our Retail Guest Experience Sales Specialists are... ...Sales Specialist, you’ll help customers bring their home design dreams to life... ...retail or commission‑based sales experience Bilingual communication skills Passion for home design...BilingualHourly payFull timePart timeLocal areaFlexible hoursAfternoon shiftBob's Discount Furniture
Columbus, OH4 days ago- Victoria's Secret is seeking a Customer Experience Manager in Columbus, Ohio. This role is pivotal in driving top-line sales and delivering exceptional... ...customer experiences. The successful candidate will lead the sales floor, coach the team, and manage operational standards...
$11.5 per hour
...is seeking a store manager responsible for ensuring excellent customer service and overseeing daily activities. The role involves training... ...has a high school diploma and at least 1 year of management experience. Starting pay is $11.50 per hour, with a focus on exceptional...Hourly pay- ...Compliant home financing product. Arrange and lead educational seminars at local mosques,... ...gatherings to inform potential customers about our services. Offer top-notch customer... ...2+ years of sales or customer service experience is a plus Purpose driven, self-motivated...BilingualContract workLocal areaImmediate start
- A dynamic customer experience firm is seeking a Bilingual Employee Service Center Specialist. This remote position involves assisting employees with HR inquiries related to employment and onboarding. The ideal candidate should be bilingual in English and Spanish, possess...BilingualRemote job
- ...while managing shifts. Candidates are expected to lead excellent customer service, ensure efficient processing of orders,... .... Strong communication skills and retail sales experience are required, with preference for bilingual candidates. Competitive wages and benefits are...BilingualShift work
- ...VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized... .... Meet performance goals for quality, response time, and satisfaction.... ...~ Clear English communication (bilingual preferred, additional pay) ~2-monitor...BilingualFor contractorsWork experience placementRemote workFlexible hours
VortexWorks
Columbus, OH1 day ago - ...Federal Services Company is looking for a Supervisor (Bilingual) in Columbus, Ohio to lead the Customer Support Services team, ensuring high performance and... ...Bachelor's degree and 4-6 years of customer service experience, along with bilingual proficiency in English and...Bilingual
- ...day-to-day operations, performance, and customer experience at one of two of our mid-rise... ...keeping our original focus of developing quality neighborhoods with a unique focus on customer... ...be a blend of: ~ Leadership: You lead by example and partner with your Maintenance...Full timeTemporary workWork at officeRelocationHome office
Wilcox Communities
Worthington, OH1 day ago $25 - $27 per hour
...provided by Dawson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $25.... ...poster from Dawson Responsibilities Providing outstanding customer support, handling inquiries, addressing customer concerns, and...Full timeWork at office$15 per hour
Five Below, Inc. is seeking a Customer Experience Manager in Columbus, OH. This role involves ensuring exceptional customer experiences through... ...training crew members, maintaining store standards, and leading operations. This is a full-time position with competitive pay...Hourly payFull time- The Michael's Companies is seeking a Customer Experience Manager in Columbus, Ohio. This full-time role involves overseeing front-end operations, ensuring compliance with company standards, and enhancing customer satisfaction. Candidates should have retail management experience...Full time
$26k - $100k
...value-based conversations and remarkable customer experience. If you are a motivated self starter... ...customers about insurance options. Develop leads, schedule appointments, identify... ...Detail oriented Ability to multi-task Bilingual - Vietnamese preferred Property and...BilingualFor contractorsJonathan Yu - State Farm Agent
Columbus, OH12 hours ago- ...materials, and improve overall environmental quality. Primary Responsibilities Inspections... ...for regulatory compliance. Required Experience & Qualifications A minimum of 2 years Environmental... ...independently with minimal supervision. Bilingual (English & Spanish) is highly preferred...BilingualWork experience placementLocal area
Mauser Packaging Solutions
Columbus, OH2 days ago - ...seeking a Product Manager in Voice Business Management Operations to lead product innovation. This role involves developing a product... ..., guiding successful launches, and ensuring top-tier client experiences. The ideal candidate will have over 5 years of experience in product...
- ...report directly to our Division President. We are seeking customer service professionals who can collaborate with and assist... ...with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart...Work at office
Clayton Homes
Worthington, OH1 day ago - ...manage calls about mortgage accounts and help customers navigate their needs efficiently. Your... ...interactions and ensuring a positive customer experience. The ideal candidate will have a High School diploma and be bilingual in Spanish and English. Our competitive benefits...Bilingual
$135k - $180k
...into a role where you’ll shape the heart of the customer experience at Marvin. As the Director of Customer Service, you’ll lead the talented team responsible for supporting... ...North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows...Temporary workRelocationRelocation packageMarvin
Columbus, OH7 hours ago- ...Customer Care Coordinator - Order Experience I Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the... .... Enters orders into order processing system assuring that efforts are made to accurately and completely perform...Temporary work
- Category: Customer Care/Customer Service Job Location: 6171 Huntley Road, Suites L, M & N, Columbus, Ohio Position Type: Full-Time/... ...necessary by management. Required Qualifications, Skills, And Experience High school diploma or general education degree (GED) or...Full timeTemporary work
$26k - $100k
...value-based conversations and remarkable customer experience. If you are a motivated self-start who... ...about insurance options. Develop leads, schedule appointments, identify customer... ...Detail oriented Ability to multi-task Bilingual - Vietnamese preferred Property and Casualty...BilingualFull timeFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Quality Assurance & Customer Experience Lead. Be the first to apply!
Related searches
- quality assurance lead Columbus, OH
- customer experience team leader Columbus, OH
- customer service team manager Columbus, OH
- customer success coordinator Columbus, OH
- customer service coordinator Columbus, OH
- customer service team lead Columbus, OH
- customer experience lead Columbus, OH
- customer success lead Columbus, OH
- customer success team lead Columbus, OH
- customer service bilingual Columbus, OH