Marketing Representative
$17 - $17.5 per hourCaesars Entertainment
Job Description As a Marketing Representative, you'll provide exceptional guest service while promoting the Caesars Rewards program, assisting guests with account management, and sharing exciting promotions and property amenities. Responsibilities
Salary Range: $17 - $17.50 per hour (Depending on experience) Benefits: Full Time Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
- Capability to answer a variety of questions regarding Grand Victoria Casino and services.
- Efficiently enroll new members into the Caesars Rewards program.
- Accurately input player information into the Casino Management System.
- Correctly answer all questions related to direct mail programs and mail delivery, seeking out clarification from management, as needed.
- Adheres to all Caesars Rewards policies and procedures as outlined in various program related manuals.
- Responsible for the execution of all aspects of the Caesars Rewards program.
- Assist with the execution of promotions and events.
- Execute promotions by registering guests or assigning prizes.
- Assist in promoting special events, promotions, entertainment and VIP parties.
- Assign prizes to winning guests from a promotion or event.
- Perform special projects assigned by Marketing Supervisor.
- Ensure all team members have accurate information for the week on promotions and events happening to provide flawless service to our guests.
- Perform other duties that may be assigned.
- Must be 21 years of age or older
- High School Diploma/GED preferred.
- One-year face-to-face customer service experience is required.
- Ability to sit and/or stand entire shift.
- Ability to lift, carry and manipulate supplies weighing up to 40 pounds.
- Requires bending and/or reaching from floor level to approximately 6 feet in height.
- Requires normal vision and hearing range, eye/hand coordination and ability to distinguish letters and symbols, proficient with working regular office equipment (computer, telephone, radio, and copy machine); excellent customer service skills and have a professional demeanor.
- Ability to communicate directly, telephonically, and electronically with co-workers, guests, general public, management both verbally and in writing.
- Understand and comply with all policies and procedures, job description, and all other instructions.
- Work is performed in Caesars Rewards, Promotions or Laurel Lounge, and/or an office environment.
- Requires regular face-to-face interaction with guests and co-workers, as well as interactions over the phone.
- Ability to tolerate varying conditions of temperature, noise levels; illumination and air quality.
- Must always present a professional appearance and demeanor
Salary Range: $17 - $17.50 per hour (Depending on experience) Benefits: Full Time Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
Vacancy posted 1 day ago
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