Medical Assistant, Family Medicine

Medical Assistant

Brigham and Women's Health Care Center in Pembroke is a multi-level facility spanning 30,000 square feet. Located at 15 Corporate Park Drive, the center includes family medicine (all ages), obstetrics and gynecology, cardiology, endocrinology, general surgery, gastroenterology, orthopedics as well as pulmonary. Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward?

We are seeking a full-time, 40-hour Medical Assistant to support our Family Medicine practice on-site Monday through Friday from 9:15am-5:45pm. During staffing shortages or cross coverage purposes, there could be times to work in another specialty suite at this location. As true partners to our providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the care team.

The ideal candidate profile is an experienced, adaptable Medical Assistant who is confident in their clinical abilities and genuinely enjoys variety. We ideally aim to have our clinical support staff members working 1:1 or 1:2 with assigned providers, but they do cross-cover, rotate, and collaborate with other providers as needed. They can see upwards of 20+ patients per day. The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions:

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications:

Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Basic Life Support [BLS Certification] preferred. Certified Medical Assistant [National Certification] preferred.

Experience: Direct MA experience or medical field work 1-2 years required.

Preferred:

• At least 3 years of experience working as a Medical Assistant
• Experience giving vaccines
• Certification strongly preferred- via AAMA, AMT, NHA, NCCT

Remote Type: Onsite

Work Location: 15 Corporate Park Drive

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $22.75 - $24.94/Hourly

Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.