Operations Analyst

Job Description

Job Description

Job Type: Full-Time, Salaried Exempt

Schedule: M-F, 7am – 4pm, In-Office in Pleasant Prairie, WI (as well as 12 weekends per calendar year)

Compensation: $55,000 - $63,000/annually + Benefits Package (Health/Vision/Dental, PTO, Life Insurance,

401k)

Job Summary:

We are seeking an Operations Analyst to join our rapidly growing company! Pleasant Prairie Logistics LLC, a subsidiary of JHT Holdings Inc., manages and transports new vehicles throughout the entire United States, Mexico, and Canada. The Operations Analyst will work directly with our customers to build strong business relationships, compare orders against in-stock inventory, and pair freight, equipment, and vehicles for coordinating the distribution of trucks using our custom equipment to their final destination.

Our Ideal Candidate:

• Can learn and retain complex information and industry regulations.
• Is curious and thorough, asking questions and practicing due diligence with responsibilities.
• Has high problem-solving skills and adaptability for sudden changes or surprises.
• Engages with customers and colleagues thoughtfully and enthusiastically.

This may NOT be the role for you if:

• You prefer to work alone or in solitude.
• You prefer not to be customer-facing.
• You get easily frustrated without a consistent routine.

Duties/Responsibilities:

• Analyze customer needs and resolve issues concerning transportation of trucks and deliveries.
• Communicate transportation information to customers, colleagues, and management in a timely manner.
• Assist with load pairing at all terminal locations, allowing for maximum efficiency in delivery and ensuring all pairings are DOT compliant.
• Review internal and external reports for accuracy and work with the team to resolve any discrepancies.
• Assist with carrier assignments of loads at all terminal locations as needed (10-15%/quarter).

Required Skills/Abilities:

• Excellent written and verbal communication skills, both with colleagues and customers.
• Excellent problem-solving skills and attention to detail.
• Ability to work both collaboratively and independently in a team setting.
• Technically savvy.

Education and Experience:

• Bachelor’s degree required.
• Proficiency with Microsoft Office Suite applications, especially Excel and Outlook.
• Prior experience with proprietary/internal systems preferred, but not required.
• Prior experience in trucking/transportation logistics preferred, but not required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Ability to travel to different facilities across the U.S. and Mexico (10%-20%/quarter).
• Ability to work twelve (12) weekends per calendar year.

Benefits and Compensation:

• $55,000 - $65,000 base salary/annually, commensurate with experience.
• Health/Vision/Dental insurance through United Health Care.
• 401k Plan through S.C. Johnson, up to 4% employer match.
• PTO that scales with years of service.
• AD&D, Long-/Short-Term Disability, Life Insurance, and family coverage options.

We look forward to speaking with you!

Founded in 2013, Pleasant Prairie Logistics LLC provides seamless and reliable logistics, specialized transport, and brokerage supply chain solutions throughout the United States, Mexico, and Canada. PPL is the fastest-growing subsidiary of JHT Holdings Inc. and has developed the industry’s most expansive network of capacity through our USMCA carrier relationships, a growing fleet of wholly-owned equipment, and an exclusive partnership with Mexicana Logistics S.A. de C.V.

Our Family:
- JHT Holdings -
- Pleasant Prairie Logistics -
- Active USA -
- Unimark Truck Transport -
- Auto Truck Transport USA -
- MexLog -
- ATC Transportation -

Company Description

Founded in 2013, Pleasant Prairie Logistics LLC provides seamless and reliable logistics, specialized transport, and brokerage supply chain solutions throughout the United States, Mexico, and Canada. PPL is the fastest-growing subsidiary of JHT Holdings Inc. and has developed the industry’s most expansive network of capacity through our USMCA carrier relationships, a growing fleet of wholly-owned equipment, and an exclusive partnership with Mexicana Logistics S.A. de C.V.\r\n\r\nOur Family:\r\n- JHT Holdings - Pleasant Prairie Logistics - Active USA - Unimark Truck Transport - Auto Truck Transport USA - MexLog - ATC Transportation -