Mainframe Production Support - Chandler, AZ | Des Moines, IA
ManpowerGroup Global, Inc.
Our client, a leading organization in the financial services industry, is seeking a Mainframe Production Support professional to join their team. As a Mainframe Production Support specialist, you will be part of the Mainframe Platform Support group supporting critical applications in a highly specialized, non‑standard environment. The ideal candidate will demonstrate resilience, proactive problem‑solving skills, and a collaborative mindset, which will align successfully with the organization. Job Title Mainframe Production Support Location Chandler, AZ (preferred) | Des Moines, IA (secondary) What's the Job? Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications Monitor production systems to ensure stability and uptime Analyze and troubleshoot failed mainframe jobs (JCL) Perform root cause analysis and support ad hoc job executions Partner with Production Control to restart and recover failed jobs What's Needed? Strong experience in Mainframe Production Support, including application support Proficiency with technologies/tools such as JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview Experience with file tools like File Manager, File Analyzer, EZTRIEV Familiarity with ticketing and documentation tools such as ServiceNow, JIRA, Confluence Ability to thrive in a high‑volume, production‑critical environment What's in it for me? Opportunity to work in a specialized mainframe environment supporting critical applications Engagement with a dynamic and collaborative team Flexible shift options to accommodate your schedule Chance to develop niche skills in mainframe application support Work in a location that values diversity and inclusion #J-18808-Ljbffr ManpowerGroup Global, Inc.
Vacancy posted 2 days ago
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