VP Member Services - $145K-$242K, Credit Union

$145k - $242k

Levo Federal Credit Union

Senior Vice President of Member Services
Lead with Purpose. Serve the Community. Elevate the Member Experience.
Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency.
This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision.
Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.
Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.
Key Responsibilities
Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals
Champion a member-first culture across all channels
Drive operational excellence through process optimization and workforce strategy
Use KPIs to drive performance, profitability, and member outcomes
Oversee lending strategy, portfolio performance, and product development
Lead recovery and collections strategy to support financial strength
Ensure regulatory compliance and alignment of policies and procedures
Leverage data, technology, and market insights to guide decisions and identify growth opportunities
Oversee budgeting and resource allocation , to support strategic objectives
Build and develop high-performing leadership teams
Represent the organization through community engagement and partnerships

Requirements
8-10+ years of progressive leadership experience in credit union, banking, or financial services
Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery
Proven ability to lead teams and execute strategic initiatives
Experience using data and analytics to improve performance
Solid understanding of regulatory compliance and risk management
Collaborative leadership style with a commitment to community impact
Strong communication, relationship-building, and decision-making skills

Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers
Salary Description
$145,000-$242,000 Annual Salary

Apply

Vacancy posted 10 hours ago

Similar jobs that could be interesting for youBased on the VP Member Services - $145K-$242K, Credit Union in Harrisburg, SD vacancy

Member Service Officer
$20 - $30 per hour
...Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last... ..., email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality...
Union
Remote work
Levo Federal Credit Union
Harrisburg, SD
10 hours ago
Member Service Associate
$16 - $20 per hour
...Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA... ...Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to...
Union
Hourly pay
Shift work
Night shift
Levo Federal Credit Union
Harrisburg, SD
11 hours ago
Personal Banker & Member Engagement Specialist
...Join us at Service First FCU to help us empower our members through financial services and promote our people helping people philosophy! We are looking... ...Responsibilities: • Greet and welcome members to the Credit Union in a courteous, professional, and timely manner,...
Union
Immediate start
Weekend work
Day shift
Afternoon shift
Service First Federal Credit Union
Sioux Falls, SD
5 days ago
Member Service Representative (FLOAT)
$16 per hour
...create meaningful impact through committed service and uncomplicated solutions. Our team... ...truly counts. Voyage FCU is looking for a Member Service Representative I to join our... ...as a liaison between the member and the credit union. This position is expected to be educated...
Union
Temporary work
Casual work
Monday to Friday
Shift work
Expansion Capital Group
Sioux Falls, SD
1 day ago
Front of House Team Member
$13 - $14 per hour
...Job Description Front of House Team Member – Union Pizza & Smash (Sioux Falls)Pay $13–$14/hour... ...door. This role combines front counter service, dining room upkeep, food running, beer... ...and take food orders Handle cash and credit card transactions Provide beverages,...
Union
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Day shift
The Union Social
Sioux Falls, SD
19 days ago
Vice President - Commercial Services
...networker. The Vice President of Commercial Services is key to developing new Commercial... ...relationships. This role is a strategic member of the Loan Officer team and assists in structuring... ...acumen and technical expertise in credit and underwriting. Because at Security National...
Temporary work
Work experience placement
Monday to Friday
SNB
Sioux Falls, SD
2 days ago
Union Benefits Manager
◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm,... ...internal systems and support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first ◾...
Union
Full time
Globe Life: Moore Organizations
Sioux Falls, SD
1 day ago
HVAC Service Technician - Sioux Falls, SD
...mechanical contractor is seeking qualified HVAC Service Technicians to service existing accounts and develop... ...Degree or equivalent experience. ~ Must be a Member in good standing or willing and able to join Local Union #300. ~ Experience in the installation,...
Union
For contractors
Local area
Tessier's Inc
Sioux Falls, SD
3 days ago
Customer Service Sales Representative
...is looking to add multiple customer service positions to our growing team of remote... ...to work from home! We service union and association members by matching clients to the products and... ...works privately with over 30,000 unions, credit unions and associations in the United...
Union
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Sioux Falls, SD
5 days ago
Service Assistant
$8 per hour
...Job Description Job Description Service Assistant PAY RATE: $8/HR + TIPS Job Summary... ...player in helping out the other staff members. Job Duties: Ensure the dining room... ...service. Must follow and support all Union Social standards/rules in public and in private...
Union
Shift work
The Union Social
Harrisburg, SD
26 days ago
Member Experience Consultant
...Rooted in the centuries-old credit union philosophy of people helping... ...the financial well-being of members. At Black Hills Federal Credit... ...lending and member service while actively encouraging and... ...the Branch Manager or Market VP. Perform other duties as may...
Union
Contract work
Work at office
Local area
Flexible hours
Black Hills Federal Credit Union
Sioux Falls, SD
26 days ago
Ag Equipment Field Service Diesel Technician
$31.78 - $51.49 per hour
...DOE. ($2.00 differential in the field) Benefits for a Diesel Service Technician As a family business for three generations, we... ...sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance ~ Voluntary Benefit...
Union
Hourly pay
Full time
Temporary work
Butler Machinery Company
Sioux Falls, SD
more than 2 months ago
Construction Field Service Diesel Technician
$32.73 - $53.03 per hour
...Job Description Job Description Field Service Diesel Technician Overview Are you looking for a company that helps develop... ...benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance ~ Voluntary Benefit options...
Union
Hourly pay
Full time
Temporary work
Butler Machinery Company
Sioux Falls, SD
11 days ago
Lead Service Technician - M-TH 12:30 p.m.-11:00 p.m.
$32.73 - $53.03 per hour
...motivated, hardworking, team-oriented, customer-driven diesel service technician to join our growing service team throughout our four... ...benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance ~ Voluntary Benefit options...
Union
Hourly pay
Price work
Full time
Temporary work
Traineeship
Immediate start
Night shift
Butler Machinery Company
Sioux Falls, SD
8 days ago
Resident Field Service Technician - Vermillion or Yankton
$32.73 - $53.03 per hour
...Butler Machinery Company has an opening for a Resident Field Service Technician who will work in and around the Vermillion or Yankton... ...benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance EOE/Vet/Disability...
Union
Full time
Temporary work
Flexible hours
Night shift
Butler Machinery Company
Sioux Falls, SD
more than 2 months ago
VP Lead Data Engineer (Hybrid)
...VP Lead Data Engineer (Hybrid) Job Location US-SD-Sioux Falls Type... ...years driving innovation in the financial services industry. As one of the first banks to embrace... ...s degree. Strong working knowledge of credit or debit card issuing. Excellent...
Full time
Work at office
Local area
The Bancorp
Sioux Falls, SD
1 day ago
Divisional President / Chief Credit Officer
...Divisional President / Chief Credit Officer Job Category : Leadership Requisition Number... ...bank committed to providing exceptional service and innovative banking solutions while making... ...federal and state regulations. Acts as a member of executive management and participates...
Full time
Local area
Firstsavingsbanks
Sioux Falls, SD
4 days ago
Virtual Sales (with training)
...Fisher Organization is the New England division of American Income Life, committed to protecting members of Labor and Credit Unions and various Associations of New England as well as working families throughout the region. Our goal is to become the premier in-home supplemental...
Union
Full time
Work at office
Remote work
Fisher Organization
Sioux Falls, SD
2 days ago
Desk Attendant
$13 per hour
...Job Description Job Description Full Job Description At Union Social, our Desk Attendants set the stage for our Guests by... ...the business Can effectively communicate with Management, Team Members, and Guests Availability to work, days, nights and/or weekends...
Union
Shift work
Night shift
Weekend work
The Union Social
Harrisburg, SD
26 days ago
Area Service Manager
$83.6k - $174.6k
...sustainable world. Trane in Sioux Falls is hiring for an Area Service Manager to join our team! ?In this role, you will be... ...geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national...
Union
Hourly pay
Contract work
Immediate start
Work from home
Trane Technologies
Sioux Falls, SD
8 days ago
Back of the House Team Member
...Job Description Job Description Union Pizza & Smash – Line Cook Union Pizza & Smash... ...Cooks to join our opening kitchen team. Team members will work in a fast-paced, high-volume... ..., cleanliness, and speed during service. Responsibilities include dough handling...
Union
Shift work
Night shift
Weekend work
The Union Social
Sioux Falls, SD
10 days ago
HVAC Service Technician - Sioux Falls, SD
$21.89 - $40.34 per hour
...Responsible for end to end testing, starting up, commissioning, and servicing on assigned projects. Represents the company by serving as... ...location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national...
Union
Hourly pay
Work at office
Work from home
Night shift
Trane Technologies plc
Sioux Falls, SD
2 days ago
RN Procedures - Maternal Fetal Medicine - PRN
$29.5 - $44.5 per week
...advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... ...Hours:0Salary Range: $29.50 - $44.50**Union Position:**No**Department Details****... ...agency's policies. Provides a quality of service that customers describe as excellent. Must...
Union
Relief
Shift work
Sanford Bemidji
Sioux Falls, SD
4 days ago
Speech Language Pathologist - Wagner SD - Skilled Nursing
...advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... ...Hours:20Salary Range: $32.50 - $52.00**Union Position:**No**Department Details****... ...Description**Provides speech and language services to clients/patients/residents; monitors disease...
Union
Shift work
Sanford Bemidji
Sioux Falls, SD
5 days ago
RN - PRN - (Straight Nights)
...advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... ...Hours:40Salary Range: $32.00 - $48.00**Union Position:**No**Department Details****... ...resident care and resolution of care and service concerns. Functions within the scopes and...
Union
Relief
Shift work
Night shift
Sanford Bemidji
Sioux Falls, SD
4 days ago
PRN Pharmacist - Home Infusion
$53 - $87.5 per hour
...Compensation Salary Range: $53.00 - $87.50 Union Position No Summary Review prescriptions... ...provides safe, high-quality pharmacy services for patients receiving infusion therapies... ..., nurses, patients, and caregivers. Team members are expected to demonstrate strong communication...
Union
Relief
Local area
Shift work
JobRx, Inc.
Sioux Falls, SD
4 days ago
RN - Registered Nurse - Clinical Call Center
...advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... ...Hours 36 Salary Range: $32.00 - $48.00 Union Position No Department Details Department... ...Responsible for providing telehealth services involving all ages of patients. This includes...
Union
Night shift
Rotating shift
Day shift
Good Samaritan Society
Sioux Falls, SD
4 days ago
RN - PRN
...advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... ...Range: 32.50 - 48.00$10,000 Sign On**Union Position:**No**Department Details****Summary... ...resident care and resolution of care and service concerns. Functions within the scopes and...
Union
Relief
Shift work
Day shift
Sanford Bemidji
Sioux Falls, SD
4 days ago
Physical Therapist Assistant - PRN
$24 - $38.5 per week
...advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated... ...Hours:0Salary Range: $24.00 - $38.50**Union Position:**No**Department Details**The... ...**Provides, monitors and records therapy services to patients/residents/clients with physical...
Union
Full time
Relief
Shift work
Weekend work
Sanford Bemidji
Sioux Falls, SD
4 days ago
LPN or RN - PRN
$26 - $48 per week
...Compensation:**Salary Range: $26.00 - $48.00**Union Position:**No**Department Details**LPN... ...and supportive personnel as a member of an interdisciplinary care team. Ability... ...experience as LPN at another facility. Specific services/positions may have additional education,...
Union
Relief
Shift work
Night shift
Sanford Bemidji
Sioux Falls, SD
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to VP Member Services - $145K-$242K, Credit Union. Be the first to apply!