VOIP Engineer
ClifyX
VoIP Operations Engineer
Location: Mount Laurel NJ and Philadelphia PA
Job Description:
- Bachelor's Degree or Equivalent
- Engineering, Computer Science
- Generally, requires 8-12 years related experience
- Operations focused support, analysis and design documentation based on product requests and requirements
- Technical learning and support of higher-level engineers, leadership, training, project management teams
- Support product engineering with systems architecture planning, system implementation guidelines, and engineering guidelines
- Support roll out of scripting, tools and testing for VoIP application integration, operational tools and engineering projects
- Support & coordinate lab testing, design, and architecture work
- Support product engineering teams on application and network architecture in the arena of IMS, BroadSoft, and emergency services
- Interface and support of product development technology and feature introduction from an operations perspective in the area of SIP, SRP and client NENA I2,I3 product suites
- Production operations testing of new CPE, applications, services, etc. and support of test quality assurance (labs)
- Interoperability and interconnection testing in the production environment
- Technical leadership and training of entry level engineers in triage and trouble-shooting, architecture and best practices
- Author & update operations guidelines and design documentation (QoS, performance, reliability, security, scalability, VOIP, etc.)
- Design documentation
- Requirements definition
- Vendor selection and management from an operations perspective
- Isolation and restoration of critical systems and issues
Vacancy posted 4 days ago
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