Food & Beverage Manager - The Langham, Chicago

Food & Beverage Manager - The Langham, Chicago Join to apply for the Food & Beverage Manager - The Langham, Chicago role at Langham Hospitality Group Primary Objective of Position To coordinate the activities of the Food & Beverage Outlets as needed in order to deliver quality products and services to guests. Achieve a high level of guest satisfaction while maintaining high standards of service as per Langham Hospitality Group and Forbes standards. Responsibilities and Duties Assist Food and Beverage leadership in supervising staff, including scheduling, service standards, training, motivation, and safety. Ensure restaurant compliance with sanitation and safety standards; check equipment and facilities for appeal and functionality; follow up on repairs and maintenance. Monitor product quality and guest satisfaction; ensure food quality and presentation meet standards; interact with guests for feedback. Manage inventory and supplies to ensure proper stock levels of linens, glassware, silverware, and condiments. Participate in marketing efforts, create menu ideas, analyze food trends, and assist in specials preparation. Interact with customers to address needs and resolve conflicts. Perform line duties during high volume or emergencies as needed. Report for scheduled duties as per supervisor’s instructions. Provide excellent guest service, adhering to Langham and Forbes standards. Train staff in Forbes service standards and ensure proper execution. Perform other duties as assigned. Physical Demands Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting (up to 50 lbs), carrying, seeing, hearing, talking, walking. Repetitive motions related to pouring and shaking drinks. Standing for approximately 90% of shift. Required Skills Thorough knowledge of Food & Beverage operations, including foods, beverages, supervision, service, and guest interaction. Strong math skills, especially percentages. Ability to walk, stand, and bend continuously. Effective communication in English, both oral and written. Patience, tact, diplomacy, problem-solving skills, and ability to work under pressure. Education and Experience High School diploma required; degree in Hotel and Restaurant Management preferred. Minimum 2 years of management experience in Food & Beverage. Licenses & Certifications Ability to obtain necessary government licenses; CPR and First Aid preferred. Salary Range $65,520 - $81,900 annually Benefits Paid vacation, sick, and personal leave Paid holidays Medical, Dental, Vision insurance Life Insurance, Disability, and other supplemental plans (available for purchase) 401(k) with Roth option and employer match Free meals, uniforms, hotel stays, parking Employee assistance programs About Langham Hospitality Group Langham Hospitality Group, part of Great Eagle Holdings, operates over 40 hotels worldwide, emphasizing genuine interactions and a respectful workplace. The Chicago hotel offers majestic city views and is centrally located. #J-18808-Ljbffr Langham Hospitality Group