Club Food & Beverage Manager - Soho House Chicago

Overview The Role… At Soho House a Food & Beverage Manager is responsible for managing service, quality control and ensuring the F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily, weekly and monthly delivery on special projects and ensures an optimal member, guest and staff experience. As a Food & Beverage Manager you will develop as a leader in the hospitality industry through leadership, P&L review, forecasting, interviewing/hiring in specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. A successful Food & Beverage Manager will maximize sales and revenue through building relationships with customers, understanding needs and implementing opportunities that drive efficiency and effective processes. The F&B Manager will be largely responsible for service standards, elevating the member/guest experience, hiring, training and oversight of F&B staff scheduling. Responsibilities Influential leader who proactively manages the operations in conjunction with the General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets Passionate about guest service and articulate in communicating with and interacting with members, guests and staff to preserve excellent levels of internal and external customer service Partner with internal and external stakeholders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements Proactive in identifying customers’ needs and responsive in developing action plans that enhance experience and mitigate risk Engage and comply with HR (People & Development) guidelines and support recruitment efforts to ensure attracting, retaining and training high-performing staff Establish targets, KPIs, schedules, policies and procedures Drive transparency and open communication that fosters team awareness, ownership and accountability with emphasis on motivation and teamwork Comply with all allergy procedures and maintain a clean, sanitary, healthy and safe work environment for staff, members and guests Responsible for weekly/daily recaps that cover service standards, allergy procedures, staffing, sales, profit and proactive solutions to mitigate future risk Required Skills/Qualifications Minimum of 5+ years’ experience in a similar capacity Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments POS (or alternative), Open Table, Opera or other hospitality-driven technologies experience Passionate and influential leader who communicates cross-functionally and leads a team to drive efficient and effective best practices through service Passionate about food and beverage trends and best practices and local health & safety compliance regulations Ability to manage personnel and meet/exceed financial targets Guest-oriented and service-minded, as well as flexible and proactive Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to perform periodical fast-paced movements to move between areas of the property. Must be able to move, pull, push, carry or lift at least 30 pounds. Must be able to occasionally kneel, bend, crouch and climb. Must be able to perform physical activities such as lifting, cleaning and stooping. Must be able to stand, walk, lift and bend for long periods of time. Why Work With Us Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as retirement fund with a 2% match Paid Time Off: Full-time employees have sick, personal and vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerial or technical Soho Impact: Empowering the Soho House Community to make positive change through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees Cookhouse & House Tonic: Celebrating our passion for food and drink; access to monthly calendars, trips, training and events Team Events: Monthly activities including fitness sessions, cinema screenings and art classes Team Meal: A substantial meal is provided on duty In accordance with Illinois law, the salary range for this role in Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range

$76,000—$81,000 USD