Customer Relations Representative - State Farm Agent Team Member
Hugo Gonzalez - State Farm Agent
Job Description
Job Description
Benefits:
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Looking for a Customer Service Account Representative. You will participate with the full customer life cycle, from the inception of a relationship to the ultimate satisfaction of the customer during the transaction process.
About you:
· Excellent relationship-building skills with customers, internal team members and external partners
· An analytical and creative mind to solve complex business problems
· Eager to increase customer satisfaction and retention
· Able to communicate clearly and effectively (both written and verbal)
· Excellent prioritization and management skills
· Outstanding interpersonal skills
· Eagerness to continual learn, adapt and improve
· Self-motivated with a team player attitude
Why is this a Great Opportunity?
· Career opportunity with a profitable and growing company
· Recognition and appreciation of your accomplishments
· Qualified, energetic team members who share the same objectives and seek the same accomplishments
· Experienced leadership team with an excellent track record of success
· Represent a Top 500 Company with a proven record of success
We offer:
· Schedule biweekly pay (salary)
· Health, Dental & Vision Benefits
· A team with a positive, motivated work environment
· Initial, ongoing and continuous training with Benefit package
· Bonus program
Responsibilities:
· Establishing a trusted strategic advisor relationship with each client and driving continued value of our products and services
· Accountability for your customers' success, which includes customer retention, positive reviews from customers and increase engagement
· Identifying upselling opportunities and sharing them with the team members for account growth
· Advocating for our customers' needs and sharing feedback with the team
· Proactively managing accounts and using the internal resources available
· Deliver proof of value to our customers
Vacancy posted 13 days ago
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