Processing Manager

The Processing Manager oversees the day-to-day operations of a processing department, ensuring work is completed accurately, efficiently, and in compliance with company policies and industry regulations.

• Reviewing current processes for effectiveness, quality and simplification, and develop and implement solutions to improve operational efficiency
• Managing your team members day-to-day performance, ensuring daily, weekly, monthly and yearly processing department goals are met
• Enforce MSI's Policies and procedures
• Take ownership of departmental issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards MSI Credit Solutions mission
• Recruit, Interview, coach, and develop Processors and File Clerks. Create an environment where they can excel through encouragement and empowerment
• Facilitating training of new hires, updating training materials, and consistently training and developing
• Monitor and assess performance of individuals, issuing Performance Improvement Plans, handling/presiding over terminations
• Keep ahead of industry developments and apply best practices to areas of improvement
• Manage resources and use available assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved Processing department budget if necessary
• Maintain an orderly workflow according to priorities, Keeping the daily backlog from falling behind
• Delegating task to team members, assigning workload, Auditing team members
• Overseeing and managing the auditing process. Verifying the accuracy of data entered into systems, and implement quality control measures to maintain high data quality standards
• Working overtime and weekends as needed to achieve department goals
• Inventory management and communicate needs of office supplies for the Processing department
• Keep record of customer interaction within MSI's C.R.M
• Preparing and discussing monthly reports, meeting with department leaders to discuss Processing operations

• Previous working experience as a processor
• Expertise in providing operational support
• Great understanding of management methods and techniques
• Working knowledge of Microsoft office suite
• Recognition of industry's latest technology trends and applications
• Capacity to think strategically and to lead
• Advanced analytical and problem-solving skills
• Superb recordkeeping, time management, and organizational skills
• Exceptional leadership, collaboration, and communication skills
• Advanced troubleshooting and multi-tasking skill
• Attention to detail

• Pay: Depends Upon Experience
• Weekly Pay, Monthly Bonuses,
• Benefits after 60 days
• Free Credit Repair
• Vacation, P.T.O
• 24-hours of Paid sick leave after 90-days
• Room for growth
• We celebrate cultural events/holidays/birthdays

• Covered parking and 24/7 access to our office
• Onsite- Free fitness center, Deli, Restaurant, and monthly vendors