Customer Operations Associate

Customer Operations Associate - St. Louis, MO Are you ready to make a tangible impact within a supportive, growth-focused team? Join our Business Licensing division as a Customer Operations Associate. In this critical onsite role, you will be the operational backbone of our Account Services Department, driving the successful preparation, submission, and management of client licensing applications. We empower our team members to take ownership of their project workflows while fostering a highly collaborative and engaging environment.

Your Impact and Opportunities

• Execute Complex Filings: Prepare and submit 50-100 specialized applications weekly to obtain, amend, or renew licenses across diverse industries.

• Drive Client Success: Collaborate proactively with Account Managers to overcome licensure barriers and ensure the timely fulfillment of all filing orders.

• Optimize Systems: Spearhead accurate database management by documenting process changes and relaying critical updates to research and onboarding teams.

• Collaborative Support: Perform comprehensive account audits and support peers during high-volume mailing months or PTO absences.

• Streamline Operations: Master email management and account administration to maintain seamless, customer-centric project workflows.

Essential Qualifications

• Bachelor’s degree or equivalent professional experience.

• 2 + years of proven expertise in data entry, licensing, or customer data management.

• Exceptional interpersonal skills with the tact to communicate effectively with government agencies while securely handling sensitive data.

• Outstanding technical proficiency in Microsoft Excel, Microsoft 365 SharePoint Online, and Adobe PDF.

• Superb organizational and time management skills to thrive in a dynamic, high-volume operational setting.

Partner With Us Experience a streamlined and efficient application process, expertly managed by our dedicated recruiting team. Take the decisive next step in your career—apply today for this Customer Operations Associate role and let's grow together!

salary: $20 - $23.34 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

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Skills

• Account Administration
• Customer Operations Associate
• Customer Data Management
• Database Management
• Email Management
• Microsoft 365 SharePoint
• Microsoft Excel
• St. Louis MO Jobs
• Licensing
• Data Entry

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.