Bilingual GBO People Services Specialist(Temporary)

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself."

• Location Baltimore
• Employment type Full Time Temporary
• Department People & HR
• Anticipated Closure Date 2026-08-12

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Candidate profile (title) What you'll need to have

Candidate profile (text) - Default language • University degree and 1 year of related experience, or minimum 3 years of related experience

• 3 – 5 years’ experience in a d services/call center environment for a large national company.
• 1 – 3 years’ experience with SAP, HRMS or other related HRMS software.
• 1 – 3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment.
• Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
• Proven experience providing an excellent level of customer service through live phone calls, email, and chat
• Strong oral and written communication skills
• Ability to handle confidential information with discretion
• Excellent time-management skills
• Demonstrated proficiency with the use of a computer and software applications including Microsoft Office.
• Interpersonal skills and comfortable working with all levels in the organization
• Bilingual in English and French

JOB TYPE: Temporary(180 Days) High Potential to be Permanent, Full-Time, Hourly

HOURS LEVEL: HL3 (34-40 hours/week)

AVAILABILITY REQUIRED- 8:00 AM-5:00 PM Monday through Friday, 9:00 AM-6:00 PM Saturday

HYBRID WORKPLACE: 3 days onsite in the GBO in White Marsh, MD , 2 days remote. Tuesdays and Wednesdays are mandatory onsite.

Candidate must be commutable to White Marsh, MD. There is no relocation for this position.

PAY RANGE: $21.92-$30.97

BENEFITS ELIGIBLE: Yes

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role.

Key responsibilities (title) What you'll be doing day to day

Key responsibilities (text) • Execute work to capture and maintain all relevant co-worker life cycle data in the

appropriate systems to achieve operational goals and objectives.

• Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes.
• Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&C services that achieve operational goals and objectives.
• Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives.
• Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager.

Team vision ( title) About this work area

Team vision (text) IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.

Let's connect !

Let´s connect At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The starting rate/ salary for this position ranges from 21.92 USD to 30.97 USD and will be based on relevant work experience.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!