Director of Operations

Responsibilities Serve as the market leader for approximately 8-10 Operating Company restaurants within a division. Ensure restaurant leadership teams execute at an optimal level to drive profitable Same‑Restaurant‑Sales and Guest Count growth. Ensure 100% compliance with the Operating Company’s HR, Finance, and other functional standards and processes. Emphasize coaching and developing General Managers and high‑potential Restaurant Managers. Contribute to identifying, developing, retaining, and promoting high‑potential diverse talent within a market. Qualifications Experience leading a team of Restaurant Managers and creating accountability for performance including increased sales, high levels of guest and employee satisfaction, and consistent compliance of standards. Experience in supporting new restaurant growth and coaching new restaurant management teams. Able to execute business plans for profitable Guest Count and Same‑Restaurant‑Sales growth within a market. Able to deliver Operations Excellence. Able and willing to hold crucial conversations with leadership teams about guest service and employee experiences. Demonstrated skill at coaching and providing feedback to developing leaders. Able to monitor trends and make adjustments to operations as required. #J-18808-Ljbffr