Administrative Assistant - Front Desk

Administrative AssistantThe Montana Department of Transportation is recruiting an Administrative Assistant to support the Missoula Division office. This position serves as an Administrative Assistant within the District and Area offices. The role provides general administrative support and customer service for staff and the public. Duties include helping permit applicants, answering questions, and directing inquiries to the right staff. The position also offers cross administrative support to other groups within the district to keep information and tasks moving smoothly. The role supports payroll and personnel tasks, such as participating in orientation, completing I 9/E Verify steps, entering training records, and reviewing timesheets for accuracy. It also helps with records management, access control, meeting and event setup, and keeping the office organized and supplied. The position reports to the District Executive Services Manager and does not supervise other employees. This position is part of a career ladder with career advancement opportunities.Benefits of working for MDT and the State of Montana include:Culture of public service and a commitment to work/life balancePotential hybrid remote work arrangement availableHealth, Dental, and Vision InsuranceAccess to Montana Health Centers, low-cost clinics for state employees and their familiesState Retirement plan and additional savings opportunities (deferred compensation)Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweekPaid vacation, sick leave, and holidaysEligibility for Public Service Student Loan ForgivenessBenefits apply on first day of employmentRequired Application Materials:A resume, cover letter, AND online application detailing your qualifications and work history.Your online application and all required materials must be submitted before midnight on the closing date. Ensure all materials submitted are selected as "Relevant."Required Education and Experience:The required knowledge and skills are typically acquired through a combination of education and experience equivalent to a High School Diploma or equivalent and one (1) year of customer service related training, business or office management, or communications experience.Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.Knowledge, Skills, and Abilities:This position requires knowledge of office management, business communications, records management, customer service standards, along with knowledge of SABHRS (Statewide Accounting, Budgeting and Human Resource System) This position is also expected to develop a progressively responsible knowledge of MDT policies and procedures, emergency response protocols, and specialized database and reporting systems (e.g., road reporting, Adopt a Highway, etc.). This position requires skill in coordinating multiple projects under inflexible deadlines; translating technical information to varied audiences; identifying and resolving accounting discrepancies and database errors; operating standard office software applications (e.g., word processing, database, etc.); responding to emergency situations; and written and verbal communications.Other Information:The successful candidate must pass a background investigation as a condition of employment.Top candidates will be invited to participate in a behavioral-based interview prior to final selection.The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at View phone number on click.appcast.io.This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.MDT is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, Proof of eligibility to work in the United States must be provided if selected for hire.Only electronic applications will be accepted. All required materials must be submitted by closing date. If you need assistance in completing the online application, please contact your local job service. If you need an accommodation with the application process, please contact Lauren Grayson, HR Generalist at View email address on click.appcast.io.