Customer Ops Analyst

Employers Job seekers Career centers AI Skills Studio Handshake AI Research Log in Sign up CUSTOMER OPS ANALYST Sign up now Up to $85/hr Depending on the project Bachelor's , Master's , Ph.D's , Postdocs Remote Part-time Flexible hours About Handshake AI Overview Handshake is looking for energy industry professionals to support AI research through flexible, hourly contract work. This is not a traditional job. You’ll draw on your hands-on experience with utility metering, customer operations, and energy billing systems to evaluate AI-generated content and provide feedback that helps AI better understand utility workflows and customer data management practices. This is an ongoing, project-based opportunity you can take on alongside anything else you have going on. Details This project involves using your professional experience and hands-on knowledge of the tools you use in your daily work to create expert-level training data and evaluate AI-generated responses for accuracy and relevance. No prior AI experience required. Fully remote with a flexible, asynchronous schedule and no minimum hour requirement; most contributors work approximately 5–20 hours per week when participating in an active project. Placement depends on current project needs, with opportunities to be considered for future projects as they become available. Qualifications At least 2 years of professional experience in utility metering, customer operations, or related energy functions, in roles such as: Meter Data Analyst or Customer Ops Analyst Billing Analyst or Energy Accountant Or equivalent roles in the energy industry Hands-on experience with one or more of the following tools: Oracle MDM Oracle CC&B SAP Power BI Strong written communication skills, attention to detail, and the ability to work independently and asynchronously with AI research teams. The application process Sign up and create an account Verify your identity Join and onboard into relevant projects Start working and earning Sign up now The career network for the AI economy Students Who's hiring Career tips Handshake AI Fellowship Program Opportunities Legal Help center Employers Pricing Request a demo Career centers Marketing toolkit Security Request demo Company About Join us Press Blog Support Careers Help center Contact Legal hub Your Privacy Choices ©2026 Handshake. All rights reserved Privacy policy Accessibility Terms of service