Senior Lead Software Engineer - ML Engineer for Agent Platform

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer - ML Engineer for Agent Platform at JPMorgan Chase within the Commercial and Investment Banking – Data Analytics Payments Team, you are a senior technical leader on the team that builds and runs NEO, the firm's agent runtime platform for Payments Technology. You set the architecture for how agents execute, communicate, remember, and get evaluated in a secure, stable, and scalable way. As a core technical contributor and technical direction-setter, you are responsible for the hardest technology decisions across multiple technical areas in support of the firm's business objectives, and for raising the engineering bar across the teams that build on NEO.Job responsibilitiesOwns end-to-end architecture of the NEO agent runtime, including secure execution and isolation (micro-VMs such as Firecracker/Kata), agent-to-agent (A2A) communication, Model Context Protocol (MCP) tooling, the memory layer, and evaluation infrastructureExecutes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problemsDevelops secure and high-quality production code, and reviews and debugs code written by others; sets code and design standards adopted across teams building on NEODrives team adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the teamApplies and shapes the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automationIdentifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of the platform and the agents running on itDefines the permission-aware, auditable execution model for the runtime, including fine-grained authorization (OpenFGA) and runtime policy (OPA/Rego), so agents operate safely in a regulated environmentLeads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architectureLeads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies, and mentors Lead and senior engineersAdds to team culture of diversity, opportunity, inclusion, and respectRequired qualifications, capabilities, and skillsFormal training or certification on software engineering concepts and 5+ years applied experienceHands-on practical experience delivering system design, application development, testing, and operational stability for platforms, runtimes, or distributed systems in productionAdvanced in one or more programming language(s); strong Python plus a systems language (Go or Rust) for performance-sensitive runtime workDemonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and securityStrong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practicesDemonstrated experience building or operating LLM/agent systems in production, including tracing, evaluations, and guardrailsProficient in all aspects of the Software Development Life CycleAdvanced understanding of agile methodologies such as CI/CD, Application Resiliency, and SecurityDemonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning)In-depth knowledge of the financial services industry and their IT systemsPractical cloud native experience; production Kubernetes expectedPreferred qualifications, capabilities, and skillsExperience architecting secure code execution and sandboxing with micro-VMs (Firecracker, Kata, gVisor) for multi-tenant isolationExperience designing or implementing agent protocols (A2A, MCP) and multi-agent orchestrationExperience with agent or distributed memory systems — memory nodes, episodic/semantic memory, and graph-backed retrieval (Graph RAG)Exposure to LLMs, RAG architectures, vector databases, and embedding-based retrieval systemsFine-grained authorization (OpenFGA / Zanzibar-style) and policy engines (OPA/Rego)Evaluation infrastructure for agents — offline/online evals, regression suites, and LLM-as-judge quality/safety gating in CIProficiency with Infrastructure as Code (Terraform) and containerized deployments (Docker, Kubernetes) JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-07-20