Customer Service Representative

Job Description: Customer Service Representative at 111 Sign, Inc Job Responsibilities: - Interact with customers via phone, email, and in-person to provide information about products and services - Process orders, returns, and exchanges in a timely and efficient manner - Address customer inquiries and resolve issues promptly and professionally - Collaborate with the sales team to ensure seamless customer experience - Maintain accurate customer records and update information as needed Essential Qualifications: - Excellent communication and interpersonal skills - Strong problem-solving abilities - Proficiency in using customer relationship management (CRM) software - Attention to detail and organizational skills - Ability to multitask and prioritize workload effectively Desired Experience: - At least 1 year of experience in customer service or a related field - Familiarity with printing industry products and services is a plus Salary & Benefits: - Salary range: $25-$30 per hour - Competitive benefits package including health insurance and paid time off - Opportunity for growth and professional development within the company #J-18808-Ljbffr