HR Operations Specialist

Human Resources Operational Specialist

FULL-TIME, EXEMPT LEVEL POSITION

Position Summary:

The Human Resources Operations Specialist supports the HR department by overseeing the compliance and accuracy of HR policies and procedures and is responsible for the ongoing integrity of data, workflows, and configurations within the HRIS and within the HR Department’s daily operations. In addition, this role will ensure that information is current across the company's other platforms. The ideal candidate combines strong data governance discipline with practical HR process knowledge and excellent collaboration across payroll, benefits, and HR teams. This position reports directly to the Director of Human Resources.

Essential Functions:

Must exemplify Blake’s Lotaburgers Core Values of Kind, Team, Passion, Process in all responsibilities and interactions.

Passionate about process, procedures, and people

Stays abreast of all applicable local, state, and federal employment laws.

Maintain working knowledge of HR practices, multi-state employment law compliance, and company policies.

Work with HR team members to ensure policies and procedures, forms, etc., are up to date across company platforms including training, Teams, SharePoint.

HRIS Data integrity and administration.

Maintain accurate, complete, and up-to-date employee records in the HRIS (new hires, transfers, promotions, terminations, compensation changes, etc.).

Conduct routine audits to ensure HRIS data accuracy and reporting integrity; document findings and suggest corrective actions.

Own intake and resolution of inquiries and issues through Blake’s ticketing system, meeting defined response expectations.

Collaborate with Payroll and Benefits teams to verify codes, mappings, and configurations that drive accurate payroll processing and benefits eligibility.

Design, document, and refine standard operating procedures (SOPs) for data entry, audits, and data governance.

Support HR reporting needs (headcount, turnover, compensation analytics) with clean, validated data.

Manage Labor law posters for all departments/stores. Ensuring compliance with all applicable laws.

Handle confidential payroll and employee information with absolute discretion

Acts as special projects coordinator and leader on various HR projects as needed.

Crosstrain and have a working knowledge of other HR roles and functions.

Other duties as assigned.

Qualifications/Requirements (Education/Training/Experience/Abilities):

Associate’s degree in HR and/or 2-3 years of HR or related field experience required

Must be personable and committed to Blake’s Core Values; KIND, TEAM, PASSION, & PROCESS

Must be adept at problem-solving, including being able to identify issues and resolve them in a timely manner

Must possess strong interpersonal skills and can exhibit empathy towards employees and customers

Must be able to communicate clearly in English, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings

Must be able to efficiently read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information

Must be able to prioritize and plan work activities as to use time efficiently

Must be organized, accurate, thorough, and able to monitor work for quality

Must be dependable, able to follow instructions, respond to management direction, and must be willing to improve performance through management feedback

Must have proficient computer skills including Microsoft Office and HRIS

Bilingual in Spanish and English strongly preferred

Essential Physical/Emotional Requirements:

Must be able to occasionally stand/walk for extended periods of time

Must be able to sit for extended periods of time

Must be able to talk and hear

Must be able to climb, bend and stoop

Must be able to lift/move up to 25 pounds unassisted

Must be able to type and look at a computer screen for extended periods of time

Blake’s Lotaburger is an equal employment opportunity employer. It provides equal opportunity in all employment actions and prohibits harassment, discrimination, retaliation, or intimidation based on any status protected by applicable local, state, or federal law, including race, color, ethnicity, religion, sex (including pregnancy, gender identity, and transgender status), sexual orientation, national origin, ancestry, age (40 and over), disability (including physical and mental), genetic information, veteran status, marital and familial status, or any other characteristic protected by law.

This policy covers all employment actions and workplace conduct, and Blake’s Lotaburger will provide reasonable accommodations for qualified applicants or employees with disabilities or sincerely held religious beliefs, unless doing so would impose an undue hardship. All complaints will be investigated promptly and confidentially to the extent possible, and retaliation against individuals who raise concerns, participate in an investigation, or exercise rights under this policy is strictly prohibited.

To contact Blake’s Lotaburger’s Human Resources Department, please call View phone number on click.appcast.io or email View email address on click.appcast.io.

This document does not create an employment contract, implied or otherwise, other than ‘at will’ relationship.