Coordinator, Client Services, Football
Wasserman
Job Title
Responsible for supporting the day-to-day needs of agents, clients and other client services team members to accomplish client related projects; support client relationships, internal-team relationships, and account operations during the development and execution of all client business affairs, including accounts receivable, marketing, PR, charitable, and social media. Participates in new business development efforts such as recruitment and / or marketing material development. Under the direction of executive management, this position also prepares reports, presentations, and meeting agendas.
What You'll Do
- Supports day-to-day schedules of clients, client service team, and agents, which includes managing calendars, appointments, travel logistics, interviews, family affairs, and marketing commitments.
- Supports client "off field" relationships and communicates with their agents, keeping them informed on their clients' needs.
- Supports Client Services Managers and Directors in tasks concerning client management.
- Manages requests from agents regarding client needs.
- Process miscellaneous accounting and paperwork needs for agents, clients, and sponsors.
- Schedules client appointments, coordinate on and off-site meetings and special events, make travel arrangements.
- Prepares invoices, reports, memos, letters, financial statements and other documents, using Word, Excel spreadsheets, or presentation software.
- Handles client logistics leading up to and throughout major events, including the draft, All-Star, and performance showcases.
- Plan client travel itineraries, coordinate related arrangements, gather information and determine and navigate complex scheduling issues.
- Handle both company and client's personal matters with discretion.
What We're Looking For
- Bachelor's degree (sports management, business administration, comm., or finance a plus).
- Must be customer service focused in order to provide the best possible support to clients and internal team members.
- Requires considerable flexibility in scheduling and the willingness to work nights and weekends.
- Requires a passion for sports and business.
- Advanced skills in Microsoft Office. Proficient in Adobe Creative Suite a plus.
- Strong understanding of social/digital media.
- Well-developed communication skills and ability to interact with people of all demographics.
- Strong analytical, organizational, and project management skills.
- Requires self-management and project management abilities.
- Ability to build strong and lasting relationships.
- Ability to anticipate problems and manage expectations.
- Ability to maintain confidentiality and professionalism in all situations. Ability to exercise discretion, sound judgment and significant initiative.
What We Offer
- Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
- Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
- Parental Leave: We provide paid parental leave to support your family during important life events.
- Retirement Plan: 401k plan including contribution matching.
- Healthcare: Medical, dental, vision,FSA/HSA, life and disability coverage options.
- Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
- Commuter Benefits: Access support for travel and commuting needs, where available
Base salary range: $50K-70,304, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
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