Guest Service Supervisor
Santa Clara Development Corporation
Front Desk Manager
Assist the Front Office Manager of the Hotel to ensure high guest satisfaction in all areas of the Front-of-House Operations. Manage the Front Desk when the Assistant Operations Manager of Hotel (AOM) is not present.
Essential duties and responsibilities include but are not limited to the following:
- Check guests in and out of the Hotel.
- Receives payment for guest rooms.
- Input reservations received through phone and e-mail.
- Maintains compliance to all front office standard operation procedures monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP requests, meets all service standards within department.
- Ensures that employees meet proper standards of dress and decorum. Always maintains the highest degree of guest service and professional conduct. Utilizes guest service skills to ensure that all guest needs are met promptly and to the guest's complete satisfaction.
- Assist with training of new Guest Service Agents.
- Ensure a maximum level of service and satisfaction, throughout the Hotel, is achieved and maintained.
- Facilitate the flow of information, by keeping communication lines open with all other departments in the hotel, such as engineering and housekeeping.
- Accountable for the accuracy of Hotel Front Office records and reports.
- Review room availability status, room blockage and special requests daily.
- Handle guest complaints and resolve the complaint in a timely manner to ensure high levels of satisfaction.
- Answers inquire pertaining to Hotel and Casino services.
- Keep all areas clean & sanitized as directed.
- Responsible for maintaining a consistent, regular attendance record.
- Must be able to workdays, evenings, weekends and holidays.
- Other duties as assigned by AOM of Hotel or EOM of Hotel.
Qualifications:
- High School Diploma with a previous Front Desk or Supervisory experience.
- Must be 21 years of age or older.
- Must be able to read, write, and verbally communicate fluently in English.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Supervisor in Espanola, NM vacancy
- ...to give America an infinitely more delicious food service experience. You will be involved in training and... ...times. Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview...SuggestedLocal areaImmediate startShift workNight shift
Sonic
Espanola, NM3 days ago - ...● Recruit, Develop, and Retain staff team members ● Manage Food Safety and Team Member Safety ● Provide Best in Class Customer Service ● Increase Sales and Profit Potential Qualifications: Qualifications ● Prior experience in a management role or similar experience...Suggested
Domino's Franchise
Espanola, NM4 days ago - ...increase future sales volume. Ultimately, it is the duty of the GM to run an efficient restaurant operation, rendering fast customer service in a friendly manner in a clean and sanitary atmosphere. The GM reports to the District Manager. Essential Functions: Know...SuggestedFull timeContract workLocal areaImmediate startFlexible hoursShift workAfternoon shift
Blake's Lotaburger
Espanola, NM5 days ago - Overview Join to apply for the KFC General Manager role at Kentucky Fried Chicken KFC . At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day....SuggestedFull time
Kentucky Fried Chicken KFC
Espanola, NM4 days ago - ...Hotel Night Auditor Hotel Night Auditor oversees overnight front desk operations, ensuring seamless guest services while completing critical financial reconciliations. They are the primary point of contact for late arrivals, security, and administrative tasks, successfully...SuggestedNight shiftWeekend workDay shiftAfternoon shift
Santa Clara Development Corporation Defunct
Espanola, NM2 days ago $54.5k
...initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales and profit growth and accountability across the entire restaurant team. We're counting on you to...Shift workAfternoon shiftWendy's
Espanola, NM2 days ago- ...auditing and balancing while providing professional and efficient guest service. Responsibilities Responsible for greeting arriving and... ...bucket to the Micros FDM system. Log and inform the appropriate supervisor of any and all discrepancies. Ensure all reports are...Local areaShift workNight shift
- ...supervises, develops and supports all unit management, as well as service team members directly or indirectly during all hours of... ...verbal and written to be able to handle supervision of employees and guest concerns Job Functions/Responsibilities Develops plans...Local areaMonday to FridayWeekend work
Denny
Espanola, NM5 days ago - ...execution of promotional and merchandising programs in accordance with Lowe's policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages...Work at office
foodking
Espanola, NM3 days ago $68k - $72k
...the City Manager, this position is responsible for developing, implementing and evaluating a comprehensive range of programs and services that impact the quality of life of all City residents in areas including mental health, public health, child welfare, elderly, disability...Full timeContract workWork at officeLocal areaStryker
Espanola, NM1 day ago- Were looking for a British Airways Cargo Agent to process and track air freight shipments. Interact with customers and colleagues in a professional manner. Ensure all safety and quality standards are met. Perks include competitive pay, flexible scheduling, training opportunities...Flexible hours
TradeJobsWorkforce
Espanola, NM2 days ago - ...ensure deadlines are met, assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, work collaboratively across teams and departments, provide excellent service to customers and team members, along with manage daily...Weekly payFlexible hoursShift work
TradeJobsWorkforce
Espanola, NM4 days ago - ...with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business. Education and/or Experience ~ High School diploma or General Education...Shift workAfternoon shift
- Urban Wellness in Santa Fe Espanola dispensary seeks an experienced Store Manager to drive performance, develop teams, ensure compliance, and deliver an outstanding customer experience. You will oversee daily operations, open/close procedures, inventory, and training, ...
Push Operations
Espanola, NM1 day ago - ...general administrative support duties for TWU’s three program areas and coordinates the front office at Unit A. Greeting and directing guests to program locations and answering main phone line. The Office and Program Support Coordinator works with staff to support the...Work experience placementWork at office
Groundworks New Mexico
Espanola, NM1 day ago $45k - $71.55k
...Walgreens in Espanola, NM, seeks a Store Manager to oversee customer service and manage store operations. The role includes recruiting and training staff, ensuring a high level of customer engagement, and driving store profitability. The ideal candidate will have strong...Flexible hoursWalgreens
Espanola, NM1 day ago- ...Surveillance Supervisor Under the supervision of the Surveillance Manager, the Surveillance Supervisor will be responsible for all functions of their respective shift. Ensure routine training of Surveillance personnel on all policies and procedures, including Internal...Work experience placementFlexible hoursShift workNight shift
Santa Clara Development Corporation Defunct
Espanola, NM2 days ago - ...policies and procedures. Oversee standard compliance and safety practices at all times. Complete assigned office duties such as guest check validation, timely drawer changes and balancing as well as ensuring that readings are taken. Ensures that all menu items...Temporary workWork at officeShift work
Denny
Espanola, NM5 days ago - ...and regulatory requirements. Provide guidance and support to supervisors and staff on employee relations matters, conflict resolution,... ...activities. Ensure delivery of high-quality customer service to internal and external stakeholders. Perform other duties...Work at officeFlexible hoursAfternoon shift
El Centro Family Health
Espanola, NM1 day ago - ...Description Summary: Directs and supervises nursing service and activities during evening, night, and weekend hours. Responsibilities: Prepares work schedules, assigns personnel, evaluates work performances and makes recommendations for personnel actions....Daily paidReliefShift workNight shiftWeekend workAfternoon shift
CHRISTUS Health
Hernandez, NM2 hours ago $45k - $71.55k
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve...Temporary workInternshipLocal areaRelocationFlexible hoursShift workWeekend workAfternoon shift- ...personnel and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM is responsible for ensuring that Retail Sales Consultants ("...Full timeWork experience placementFlexible hoursAfternoon shift
$36.41 per hour
...and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for...Hourly payReliefShift workNight shiftWeekend workPresbyterian Healthcare Services
Espanola, NM4 days ago- ...Qualifications: Minimum 18 years old Reliable transportation to and from work Full-Time work availability Previous management and/or quick service restaurant experience is a plus! Be able to work with minimal supervision Be able to motivate and build solid, cohesive teams Have...Full time
Domino's Franchise
Espanola, NM3 days ago $100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...Local areaSlice Merchant Services
Espanola, NM5 days ago- ...: Permanent Job Duties: Administers high quality, skilled nursing care to patients requiring intermittent professional nursing services; Performs nursing service for patients in accordance with the physician's orders; Delivers nursing care according to the standards...Permanent employmentShift work
Carilion Roanoke Memorial Hospital
Espanola, NM5 days ago - ...Contact Representative Join the Indian Health Service as a Contact Representative and support access to healthcare services for American Indian communities. Assist patients with eligibility, medical authorizations, referrals, and healthcare benefits while building a...
US Government Jobs
Espanola, NM5 days ago $45 - $50 per hour
...involved in patient care. Responsibilities Manage Nursing Care: Oversee the coordination of nursing care, home health aide services, and applicable therapies once approved by the Department of Labor. Ensure Confidentiality: Maintain confidentiality of all client...Full timeWork at officeUnited Energy Workers Healthcare
Espanola, NM3 days ago$67.05 - $90.55 per hour
Job Summary Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction... ...in community events as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations Counsels patients and...Local areaRelocation package- ...4-7 coverage relating to building usage, custodial, grounds, and maintenance. As appropriate, contacts and coordinates external service agencies to schedule repair work and ensure timely and effective work order completion. Inspect work completed by workers and contractors...For contractors
Northern New Mexico College
Espanola, NM3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Supervisor. Be the first to apply!
