Insurance Verification Specialist

Job Description

Job Description

Job Description: Emergency Department (ED) Admitting Representative

Candidates will be cross-trained in both ED Admitting and related intake areas

The Emergency Department Admitting Representative is responsible for accurately registering patients, verifying insurance coverage, identifying authorization requirements, and ensuring timely and appropriate reimbursement. This role requires strong customer service skills, attention to detail, and the ability to work collaboratively with clinical teams, physician offices, and external healthcare partners in a fast-paced hospital environment.

• Confirm patient insurance coverage, demographic information, and medical details to ensure accurate registration and reimbursement
• Identify services requiring prior authorization for treatment or referral
• Obtain and manage authorizations for hospital beds and services
• Handle claims-related tasks, request authorizations, and attach referrals as needed
• Utilize EPIC for patient intake, registration, and verification of patient demographics
• Verify insurance types and coverage, including:
  • HMO vs. PPO plans
  • Medicare and Medi-Cal
• Collect co-payments and clearly communicate shared costs and patient financial responsibility
• Receive and respond to calls from case managers at other healthcare facilities and ministries
• Apply medical terminology knowledge accurately in daily workflows
• Collaborate closely with physician offices, hospital ministries, and internal departments
• Support multiple departments and remote locations as needed
• Provide exceptional customer service by creating a welcoming experience for patients and internal staff, both in-person and over the phone

• Strong customer service skills
• Experience working in a hospital or acute care facility

• Experience using EPIC (preferred)
• Bilingual in Spanish (strong plus)
• Minimum of 3+ years of healthcare experience in a hospital setting (ambulatory care experience also acceptable)
• Solid understanding of insurance verification, authorizations, and hospital registration processes

• Expert Level

This is a Contract position based out of San Pedro, CA.

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in San Pedro,CA.

This position is anticipated to close on Jun 12, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.