VIP Host

VIP Host

US Concerts is seeking a VIP Host to drive a premium hospitality experience while supporting our Premium Suite/Box pre-order program.

What This Role Will Do:

• Must maintain a friendly, positive attitude and a professional demeanor at all times.
• Fulfill opening and closing duties as dictated by management.
• Must organize and accurately place orders into the POS system for all suite orders to ensure proper delivery of orders.
• Effectively communicate with Premium Director and the Premium Sales Team to ensure all applicable information is conveyed.
• Serve as an additional contact for Premium suite and box holders, supporting the Premium Sales Team.
• Promote the Premium Suite pre-order program and encourage guests to place orders in advance of each event.
• Proactively recommend and upsell food and beverage offerings that enhance the guest experience and increase sales.
• Work as a team with fellow associates and other service departments within the venue.
• Assist with specialized menu design, layouts, and menu development.
• Maintaining suite holder portfolio.
• Maintaining suites POS System data.
• Assisting with suite operations as needed.
• Ensures all payments are received and responsible for reaching out to guests with outstanding balances.
• Be knowledgeable about the product and confidently answer questions about the products.
• Contact new and existing customers to discuss needs.
• Emphasize the features of products to highlight how they provide an elevated and premium experience.
• Build positive relationships with guests to encourage repeat pre-orders throughout the season.
• Track pre-order sales and assist with reporting to support venue goals.
• Collaborate with colleagues in many different sectors (sponsorship, special events, etc.).

What This Person Will Bring:

• Must be at least 18 years old
• Be willing to work hours that vary according to the event schedule
• Able to work at a fast pace
• Organization and effective communication skills required
• Must have experience with a point of sale
• Customer service experience
• F&B Hospitality experience is preferred

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. Live Nation will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. Live Nation also affords equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

The expected compensation for this position is:

$20.00 USD - $25.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.